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Director of IT Operations

CompanyUrrly
LocationRaleigh, North Carolina, United States
TypeOnsite

Lead IT at a PE-backed, multi-site healthcare platform through its next scale phase.


Role:

IT Director

Location/Type:

Remote • US-based • Travel as needed (near major airport)
Pay: $165k base target • up to ~$185k base ceiling + bonus + equity

Schedule:

Full-time

Role snapshot


  • Own IT execution for a growing, multi-site healthcare services platform
  • Lead through a small internal team plus an outsourced MSP
  • Focus on standardization, vendor governance, and predictable delivery
  • Report to senior operations leadership with PE oversight

This role exists to move IT from “working hard” to “working at scale.”

What you’ll do


  • Set clear service desk priorities, SLAs, and performance visibility
  • Run MSP governance; hold vendors accountable to outcomes
  • Standardize endpoints, identity, network, and site services
  • Lead IT integration for new locations and teams
  • Ensure reliable security controls and incident readiness
  • Partner with operations, clinical leaders, and executives

Must-haves


  • Prior IT Director-level ownership, not just execution
  • MSP or vendor-led operating model experience
  • Multi-site environment experience
  • M&A or integration exposure in fast-growth settings
  • Strong executive and non-technical communication

Nice to have


  • Healthcare, MSO, or other regulated environment experience
  • Repeated small-scale integrations vs one-off large projects
  • Security execution experience beyond policy creation

Perks & pay


  • Base salary target: $165k
  • Base salary ceiling: ~$185k depending on profile
  • Bonus incentive plus long-term upside
  • Remote flexibility with travel support

Schedule & setup


  • Remote-first role
  • Periodic travel to operating sites
  • Lean internal team supported by MSP

Impact & growth


Your work creates consistency across locations, reduces operational friction, and makes growth easier to absorb. This role has real influence on scalability and long-term enterprise value.At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. This means every candidate is evaluated on job-related factors like skills, certifications, and experience, not on personal attributes such as gender, race, age, or background. Our goal is to create a more objective, consistent, and equal opportunity hiring process for all applicants.Apply Today to lead IT at scale in a high-impact, PE-backed healthcare environment.

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