eMed is seeking a high-energy, detail-oriented
Quality & Regulatory Intern to join our team. At eMed, we are redefining healthcare delivery through technology. This role offers a unique opportunity to learn how a digital health company maintains institutional-grade compliance while operating at the speed of a tech startup. You will support the team in ensuring our products, research, and clinical operations meet the highest standards of safety, privacy, and regulatory rigor.
Key Responsibilities
- Quality Management System (QMS) Maintenance: Assist in the administration of the eMed QMS. This includes managing document control, updating Standard Operating Procedures (SOPs), and ensuring version history accuracy across all departments.
- Regulatory Submissions & Tracking: Support the preparation and filing of regulatory submissions (IRB, FDA, or state-level licensing). Maintain a centralized "Regulatory Calendar" to track expiration dates and renewal milestones.
- Audit Support & Internal Compliance: Assist in conducting internal "spot-check" audits to ensure departmental adherence to HIPAA, SOC2, and internal Quality policies.
- Marketing & Communications Compliance: Review external-facing materials (ads, landing pages, and patient instructions) to ensure they align with approved regulatory claims and clinical protocols.
- Regulatory Intelligence: Monitor and summarize updates from the FDA, FTC, and state medical boards. Help the team assess how new digital health guidelines impact eMed’s current and future product roadmap.
- Documentation & Reporting: Help maintain the "Source of Truth" for all clinical and technical specifications, ensuring that product changes are reflected in our regulatory filings.
Required Qualifications
- Currently pursuing a degree (Junior/Senior or Graduate level) in Regulatory Affairs, Healthcare Administration, Biomedical Engineering, Law, or a related field.
- A foundational understanding of HIPAA and GCP (Good Clinical Practice) is preferred.
- Meticulous attention to detail—you are the person who catches the typo in a 50-page document.
- Strong communication skills with the ability to simplify complex regulatory requirements for non-technical stakeholders.
- A "Swiss Army Knife" mindset: Comfortable moving between a legal document, a marketing review, and a data security audit.
What You’ll Learn
Healthcare Operations at Scale: How a telehealth company manages quality across thousands of monthly patient interactions.Risk Management: How to identify and mitigate regulatory risks in a fast-evolving digital landscape.Cross-Functional Collaboration: How Quality and Regulatory teams partner with Engineering, Marketing, and Clinical teams to launch new products safely.Benefits
- Competitive hourly pay: $15.00/hour
- Onsite catered breakfast, lunch, and snacks
- Real-world experience in a rapidly scaling health-tech organization
- Exposure to executive leadership and cross-functional teams
