Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.
About the role
As the Crunchtime Salesforce Administrator, you’ll own the management, optimization, and scalability of our Salesforce environment. You’ll play a key role in supporting go-to-market teams by streamlining processes, improving data integrity, and building solutions that enable performance and decision-making at scale. You’ll be both a strategic thinker and hands-on problem solver who thrives in a high-growth, fast-paced setting.
What you'll do as a Salesforce Administrator
- Serve as the Salesforce administrator supporting the Revenue organization, overseeing day-to-day platform configuration, user setup, permissioning, and data governance
- Partner with Sales, Marketing, Customer Success, and RevOps to translate business requirements into scalable Salesforce solutions
- Design, build, and maintain custom objects, flows, validation rules, automation (Flows/Process Builder), and page layouts
- Ensure data accuracy through regular audits, deduplication, and automation of data hygiene processes
- Manage and optimize integrations with other systems in the tech stack (e.g., Gong, ZoomInfo, Lusha, ChiliPiper, Datalane, Highspot, Maxio, Spiff, etc…)
- Maintain system documentation, workflows, and training materials for end users
- Troubleshoot and resolve issues related to performance, data integrity, and process gaps
- Support reporting and dashboard development for sales forecasting, pipeline, and key performance metrics
- Act as a project lead for Salesforce-related initiatives and manage relationships with external consultants when needed
- Stay current on Salesforce releases and best practices, and proactively suggest enhancements
What we're looking for
- 6+ years of experience as a Salesforce Administrator, ideally in a SaaS or B2B environment
- Salesforce Administrator Certification required; Advanced Admin or other certifications a plus
- Strong understanding of Sales Cloud, user management, roles/profiles, and platform automation
- Proven experience managing integrations with tools like Gong, ZoomInfo, ChiliPiper, CPQ platforms, and others
- Ability to gather requirements from stakeholders, design technical solutions, and communicate clearly with non-technical users
- Proficiency in data management tools such as Data Loader, DemandTools, or similar and with automation tools such as Zapier, Plauti, or similar.
- Comfortable working cross-functionally with sales, marketing, customer success, and finance teams
- Strong analytical, organizational, and problem-solving skills
- Experience in a high-growth, agile environment preferred
What you’ll get
- Great mission-driven team members from diverse backgrounds with a strong company culture
- Competitive pay
- Flexible PTO
- Paid company holidays
- Yearly team off-sites
- Medical, dental, and vision benefits (FSA, HSA & HRA options)
- Basic & Voluntary Life Insurance
- 401k employer match
- Wellness benefits
- Commuter benefits
- Work in an open environment on solutions that are reshaping the way businesses operate
- Fun team events
- Ability to have a big impact
- 10 weeks of paid parental leave
- Fitness reimbursement
- Learning & development funds
Essential Physical & Mental Requirements:
- Prolonged periods of sitting at a desk
- Prolonged periods of typing and working at a computer
- Ability to listen and speak over the phone or Zoom calls
- High level of mental concentration and focus
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Accessibility Accommodation Statement
Crunchtime complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruiting@crunchtime.com.
Equal Employment Opportunity Statement
At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.Join us in our mission to provide the best software solutions to the food industry.
We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.
