Senior IT Infrastructure & Operations Analyst at Doran Jones

We are looking for a Senior IT Infrastructure & Operations Analyst to join our growing technology team.

This role supports large-scale enterprise infrastructure environments in regulated industries and focuses on stability, reliability, and modernization across on-premises and cloud platforms. This is a hands-on senior individual contributor role with opportunities to influence infrastructure standards, tooling, and operational practices.

Responsibilities

Support and operate enterprise IT infrastructure environments, ensuring performance, availability, and capacity
Own day-to-day infrastructure operations across servers, virtualization, networking, and cloud platforms
Partner with engineering, security, and business stakeholders to define infrastructure requirements
Support infrastructure modernization initiatives, including data center optimization and cloud migration efforts
Act as a senior escalation point during infrastructure incidents and participate in root-cause analysis
Provide hands-on L2/L3 support during critical initiatives and high-impact incidents
Design, document, and support backup, recovery, and disaster recovery solutions
Plan and execute patching, upgrades, and lifecycle management activities
Maintain infrastructure documentation, standards, and operational runbooks
Manage hardware and software inventory, licensing, and vendor support agreements
Participate in an on-call rotation and support after-hours activities when required
Provide technical guidance and mentorship to junior team members

Required Skills

6+ years of experience in IT infrastructure, systems engineering, or operations
Strong experience supporting enterprise-scale infrastructure environments
Hands-on experience with cloud platforms (Azure, AWS, or GCP)
Strong knowledge of Windows Server and Linux operating systems
Experience with virtualization technologies (VMware or equivalent)
Solid understanding of Active Directory and identity services
Experience with backup, restore, and disaster recovery technologies
Working knowledge of networking fundamentals (DNS, DHCP, VPNs, firewalls, routing, switching)
Strong troubleshooting skills across infrastructure layers
Ability to communicate effectively with both technical and non-technical stakeholders

Preferred Skills

Cloud certifications (Azure, AWS, or GCP)
Experience supporting regulated or highly controlled environments
Exposure to infrastructure cost management, budgeting, or vendor coordination
Experience supporting infrastructure modernization or cloud transformation initiatives
Prior experience acting as a senior technical lead or escalation point

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Life at Doran Jones

Doran Jones Inc. is a certified women-owned business (WBENC). We are a Digital and IT Consulting & Services firm that was founded in 2010 with offices in New York, NY and Charlotte, NC. The firm specializes in major Business, Risk & Regulatory Compliance Programs across Capital Markets, Retail, Wholesale, Asset Management and Wealth Management - clients range from Fortune 100 and 500 banking and financial services institutions to small independently-owned or privately-held companies and corporations across the continental United States. Prior to Doran Jones Inc., the leadership team held senior positions at Tier 1 Financial Services Organizations such as JP Morgan, Morgan Stanley, Bank of America, Goldman Sachs, Bloomberg and other leading financial institutions. They bring a wealth of knowledge and remain actively involved throughout each engagement. Doran Jones Inc. maintains a flexible and pragmatic consultation approach and aligns resources to operate in full-service model or staff augmentation roles depending upon the client need and preference. The firm operates across the full SDLC and specializes in Advisory Consulting, Project & Program Management, Business & Data Analysis, Exception Management, Data, Engineering, Development and Integration Services, Quality Assurance and Testing. Doran Jones Inc. offers a highly competitive and comprehensive benefits package. We are committed to diversity and inclusion; actively recruits veteran, minority and entry-level talent residing in the local communities served.

Thrive Here & What We Value

Mission to place more people from nontraditional backgrounds into sustainable technology careers through partnerships with non-profit programs and Veteran organizations.

Unique recruitment policy fostering exceptional teams with diverse experience.

Wholly-owned subsidiary of McLaren Strategic Ventures, providing global consulting and advisory services.

Senior IT Infrastructure & Operations Analyst

Responsibilities

Required Skills

Preferred Skills

Life at Doran Jones

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