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Monitoring, Evaluation & Learning (MEL) Consultant

CompanyNew Story
LocationMexico
TypeOnsite

Purpose of the Role

New Story seeks a MEL consultant to design the analytical and operational framework that will measure the viability, adoption, and performance of a progressive-housing finance pilot. The role ensures rigorous documentation of household behavior, credit dynamics, and implementation outcomes, generating evidence that financial institutions can evaluate for future scale.

Primary Responsibilities


  • Develop the core MEL framework (Theory of Change, results chain, indicators, methods, and data-collection plan) tailored to the pilot’s financing model.
  • Define indicators—together with the Product Design Consultant—capturing adoption, repayment behavior, household impact, and institutional scalability.
  • Design tools and protocols for data collection (surveys, interviews, operational records) and establish analysis and learning rhythms aligned with pilot phases.
  • Produce paper-testing indicators and integrate early findings into the pilot’s monitoring structure.
  • Facilitate a training workshop to ensure New Story’s team can operate the MEL framework in the field.
  • Provide limited post-delivery advisory support to resolve early operational issues and refine data-collection processes.

Key Deliverables


Work Plan (Week 1): 3–5 page inception document outlining methodological approach, assumptions, and 8-week plan.

Integrated MEL Framework (Weeks 2–7):

Theory of Change, results framework, indicator matrix, data-collection tools, analysis plan, and paper-testing integration.

Training & Handover (Weeks 8–9):

In-person workshop, reference materials, and four weeks of follow-up support.

Timeline (Feb 2026 – Aug 2027)

Months 1–3: Framework design, segmentation alignment, early testing indicators.
Months 4–7: Paper testing integration and methodological refinement. Months 8–15: Pilot monitoring, rapid analysis cycles, adaptive learning. Months 16–18: Final synthesis and contribution to market-facing evidence package.

Ideal Profile

MEL specialist with 8–10+ years in results frameworks, data systems, and applied evaluation in inclusive finance, microfinance, or housing; strong quantitative and qualitative skills; familiarity with impact evaluation in Mexico/LatAm; and the ability to translate technical findings into actionable insights for product, operations, and institutional decision-makers.
For more information, review ToR MEL Consultant

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