Job Description: Associate Program Manager (Service Practices)
As an Associate Program Manager, you will be the "nerve center" for our Service Practice Structure. You will support Practice Heads in creating & executing the business plan, acting as a bridge between technology excellence and commercial success. This is a high-visibility role where your ability to execute with speed and precision will directly impact our market growth in
Data Management & AI space.
The "Go-Getter" Profile
We aren't looking for a passive coordinator. We want a firebrand—someone who:
- Doesn't wait for instructions but anticipates needs.
- Has a "thick skin" and a "can-do" attitude in a fast-paced environment.
- Possesses the technical skills to talk to engineers and the charisma to eventually talk to internal and external clients.
Key Roles & Responsibilities
- Business Plan Support: Track the progress of the annual business plan, ensuring departmental tasks (GTM, hiring, asset building) are on schedule.
- Sales & Pre-Sales Enablement: Assist in creating high-impact pitch decks, case studies, and solution white papers. Ensure the sales team has the "ammunition" they need to win.
- GTM Execution: Coordinate Go-To-Market activities, including proactive sales support, customer evangelisation and partner management (AWS/Azure/Google Cloud, Snowflake, DataBricks, etc.), and competitor analysis.
- Asset & Solution Tracking: Catalog and manage the development of internal technical assets and AI enabled accelerators, ensuring they are documented, packaged and ready for reuse.
- Cross-Functional Coordination: Work across Sales, Pre-sales, HR, Finance, and Marketing to ensure the Service Practice has the sponsorship, talent, branding, and visibility it requires.
- Reporting: Maintain real-time dashboards on practice health, pipeline, and strategic initiative status.
Skills & Qualifications
Technical & Business Aptitude
- Academic Foundation: B.E. / B.Tech ( Computer Science or Information Technology) + MBA (Marketing, Strategy, or Operations).
- Data & AI Awareness: Understanding of the Data Management /AI landscape . You don't need to code, but you must understand the "why."
- Tool Stack: Experience in Project Management & MS Office tools. Familiarity with CRM tools (Salesforce/HubSpot) or project execution tools (Eg. Jira) is a plus.
Soft Skills (The "Core" of this role)
- Aggressive Execution: A bias for action. You close loops faster than others open them.
- Effective Communication: Ability to simplify complex technical jargon into a compelling business story.
- Networking: A natural ability to build relationships across different departments quickly.
- Resilience: The ability to handle high-pressure deadlines and pivot quickly when priorities shift.
Experience Level
- 0 – 2 Years: We welcome fresh MBA graduates with an engineering background or those with early-career experience in business analysis, pre-sales, or project coordination.
Indicative KRAs & Performance Indicators (To be included optionally)
Key Result Area (KRA)
Key Performance Indicators (KPIs)
Execution Speed
% of strategic initiatives completed on or before the deadline.
Sales Readiness
Quality and turnaround time for pre-sales collateral and pitch decks.
Operational Support
Accuracy and consistency of practice performance reports/dashboards.
Market Intelligence
Frequency and depth of competitor/market trend updates provided to leadership.
Learning & Growth
Speed of transition from "support" to "independently leading" small-scale GTM initiatives.
Note to Candidates:
This is a grooming ground. Perform well here, and you will be fast-tracked into a high-stakes Sales or Client Relationship Management role
