Shipping Lead

ESSENTIAL TASKS & DUTIES:

• Coordinate daily shipping operations, including scheduling, packaging, labeling, and documentation.
• Identify key customer orders daily that need to be prioritized for shipping.
• Work closely with internal departments to resolve outstanding issues that hold up the shipping process.
• Respond to customer inquiries providing requested information in a timely manner including inquiries for USMCA information.
• Ensure all outbound shipments meet AMOT quality standards and customer requirements.
• Comply with customer-specific shipping instructions, including labeling requirements, use of customer portals, commercial invoice documentation and country specific requirements.
• Prepare and complete accurate documentation for international shipments, including commercial invoices, to ensure compliance with customs and trade regulations.
• Manage and train shipping staff, providing guidance and performance feedback.
• Maintain accurate shipping records and ensure compliance with internal policies and external regulations.
• Coordinate with carriers and freight companies to optimize shipping costs and delivery times.
• Work with warehouse staff to resolve inventory discrepancies.
• Implement and enforce safety protocols within the shipping area.
• Identify process improvements to increase efficiency and reduce errors.
• Drive improvements to the organization of shipping suppliers and storage.
• Assist engineering in shipping samples or parts to outside services and customers as requested.
• Oversee and complete shipping transactions in ERP system and freight company systems. (UPS/FedEx, etc.)
• Monitor flow of completed jobs to improve overall delivery times for customer orders.
• Other duties as assigned.
• Provides status reports to management as required 
• Follow all company safety policies and procedures and organize work areas for efficiency and safety.

Education & Experience:

• Excellent communication and computer skills.
• High school diploma or equivalent; associate degree or logistics certification preferred.
• 3+ years of experience in shipping, logistics, or warehouse operations (manufacturing environment preferred).
• Prior supervisory or team lead experience is strongly desired.
• Knowledge of shipping regulations, documentation, import / export compliance, and ERP systems.
• Strong organizational and communication skills.
• Ability to lift up to 50 lbs. and work in a fast-paced environment.
• High school diploma or equivalent; associate degree or logistics certification preferred.
• Other:
• Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands/fingers to handle or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
Working Conditions:   The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock when in the operations or laboratory areas. The noise level in the work environment is usually moderate, but due to open office environment noise level may occasionally be high.