Front Desk Administrative Support

LocationSan Antonio, Texas, United States

TypeOnsite

Front Desk Administrative Support (Full-Time)

Location: San Antonio, TX (On-site)Reports To: Business Operations Manager, Human ResourcesAbout the Role:As the first point of contact for employees and visitors, the Front Desk Administrative Support plays a key role in creating a professional, welcoming experience while keeping daily office operations running smoothly. This entry-level position provides hands-on exposure to administrative systems and business processes and is ideal for someone starting their career in office administration and business support.Key Responsibilities:Front Desk (70%)

Greet and assist visitors, employees, and vendors with professionalism and warmth
Answer and direct incoming calls and general inquiries
Manage lobby appearance and office supply inventory
Distribute mail, packages, and deliveries promptly
Support meeting coordination, including room setup and guest logistics

Office & Business Operations Admin Support (30%)

Update trackers and keep administrative logs current.
File, scan, and organize business operations documents.
Log requests and route them to the right team member.
Maintain shared folders and ensure documents are saved correctly.
Assist with basic compliance and operational paperwork as assigned.
Support day-to-day administrative tasks for Business Operations.
Flag upcoming deadlines to the appropriate owner.

Qualifications:

2+ years of experience in a customer service, administrative, or receptionist role preferred
Strong interpersonal and communication skills; approachable and solutions-oriented
Proficient in Google Workspace (Docs, Sheets, Gmail, Calendar)
Comfortable working with confidential information with discretion
Eager to learn HR practices and grow in the people function

Working at Pro-Vigil:

We’re a high-performance, people-first organization focused on innovation and service excellence
This role is on-site and core to our employee experience and front-of-house operations
We value initiative, curiosity, and teamwork

Pro-Vigil is an Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees. Up to 15 (USD) Hourly

Life at Pro-Vigil

Pro-Vigil is the smartest, fastest, most reliable, surveillance and monitoring solution, to enable you to focus on your core business, whether that's in construction, an auto dealer, boat dealer, or more. Pro-Vigil doesnt sleep on the job, with an average 18 second response time, be assured your assets are safe at any hour. We do all the work for you and offer an industry only Peace of mind $5,000 service guarantee. The only solution you can buy that actually stops crime before it happens.

Thrive Here & What We Value

Aggressively expanding to provide Surveillance as a Service in all major markets by hiring sales/business development professionals.

Seeking proven Top Performers looking to maximize our uncapped commission plan to join the team.

Personal, vehicle, and equipment appearance should always match the level of service ProVigil provides.

Familiarity with project management methodologies (e.g., Agile, Waterfall)

Knowledge of industry-specific quality standards and regulations

Partner with the outside sales team

Consistently deliver feedback to Marketing and Sales

Daily management and accurate updating of Salesforce.com (CRM)

Achieve daily, weekly and monthly KPI goals

Weekly call plans outlining how you will have success in your sales territory

Open 24x7, 365 days per year including holidays.

Fulltime and part time schedules available.

All positions require the ability to work Saturday, Sunday and Holidays.

Starting base rate is $14 with $1 differential for overnight hours between 6pm6am.

Compensation plan provides opportunities to increase base pay rate $1 per quarter based on performance up to $17.

Focus on quality and accuracy

Continuous improvement mindset

Collaborative work environment

Private equity backed organization with global operations

Mission to disrupt traditional security industry with innovation through automated remote surveillance services

Provides peace of mind to thousands of customers across the U.S.</s>

Front Desk Administrative Support

Office & Business Operations Admin Support (30%)

Life at Pro-Vigil

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