Job Title:
Assistant Market Manager
Department:
Retail
Report To:
Retail District Manager, Midwest
Location:
Onsite
Position Overview
As an Assistant Market Manager at the Greyson Clothiers Flagship location, you are a key driver of sales performance, people development, and operational excellence in a high-volume environment. In this role, you will oversee the day-to-day business and lead store execution, ensuring the team delivers a best-in-class client experience and brand standards at all times. You’ll partner closely with Senior Retail Leadership to deliver results, coach performance, and build a strong store culture rooted in community, accountability, and elevated service.
This role is based in Detroit—home to Greyson Headquarters—and is a highly visible leadership position, representing the company at the highest level while serving as a direct extension of brand standards and expectations. This role requires confident, autonomous leadership and the ability to deliver results with pace, precision, and consistency.
Key Responsibilities
Market Leadership
- Serve as the ambassador for the Detroit market, representing Greyson in the community and on the sales floor with a flagship-level presence, owning daily execution and decision-making to drive results.
- Identify and act on local opportunities that drive traffic, new client acquisition, and brand visibility.
- Lead daily priorities across sales, service, people leadership, and operations.
- Ensure clear communication, follow-through, and accountability across the team.
Sales & Service Leadership
- Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability
- Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided
- Create a high-performance selling culture rooted in authentic relationship-building and repeat clientele to drive sales
- Monitor and act on key business drivers (traffic, conversion, AOV, UPT) to improve performance.
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Training & Development
- Train, develop, and coach the team on product knowledge, styling, brand storytelling and selling behaviors.
- Provide real-time feedback and support performance management in a timely, professional manner.
- Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping.
Community Engagement & Events
- Drive sales and new client acquisition through community events, local partnerships, and targeted outreach.
- Plan and execute events with clear goals for traffic, CRM capture, appointments, and sales.
- Lead post-event follow-up to convert attendees into repeat brand loyalists.
Operational Excellence
- Support payroll and scheduling to align staffing with traffic and business needs.
- Execute daily operating standards: opening/closing routines, cash handling, compliance, and store standards.
- Maintain a client-ready environment across the sales floor and back of house.
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Clienteling & CRM
- Drive and monitor CRM database reporting to ensure the capture of meaningful customer data for the purpose of building relationships to personalize future client development opportunities.
- Increase associate adoption through outreach expectations, accountability, and measurable results.
- Lead the team on executing superior customer service and after sales experience to increase and retain customer loyalty.
Merchandising & Brand Standards
- Maintain an attractive, well-merchandised store aligned to Greyson visual standards.
- Execute merchandising directives with urgency and accuracy.
- Identify and communicate product concerns in a timely manner to support business goals
Inventory & Asset Protection
- Ensure effective inventory and asset management, including physical inventories, variance reconciliation, and shrink-reduction practices.
- Maintain organized stockroom standards and strong product flow disciplines.
- Oversee the processing of daily incoming and outbound merchandise requests and shipments.
Cross-Functional Partnership
- Collaborate with Senior Retail Leadership to identify opportunities and address business needs that support flagship growth and performance.
- Work collaboratively with cross-functional partners to achieve shared business outcomes.
Qualifications
- 2 + years’ experience leading a team in an elevated retail or fashion environment is essential; golf or athleisure experience is a plus.
- Strong communication and interpersonal skills, with the ability to motivate, coach, and hold teams accountable.
- A passion for delivering exceptional customer service and building a collaborative, high-performance team culture.
- Strong style instincts aligned with the Greyson brand aesthetic and the ability to influence culture.
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- Demonstrated ability to operate strategically while leading hands-on on the sales floor in a fast-paced, high-volume setting.
- Familiarity with the Market and an established network or ability to build strong relationships with local clients, businesses, and community partners.
- Ability to work a flexible schedule—including nights, weekends, and holidays—as needed to support the business and operating hours.
Benefits
Greyson Clothiers is proud to offer a comprehensive benefits package designed to support the overall well-being of our team members. Benefits include:
- Medical, Dental, and Vision Insurance options
- Company-paid Life and Disability Insurance
- 401(k)
- Unlimited Paid Time Off and Paid Holidays
- Competitive Employee Discount
- Additional voluntary benefits including FSA, HSA, and more
65000.00 To 70000.00 (USD) Annually
