Position: Revenue Manager – Multifamily Operations
Location: Baltimore, MD main office with hybrid schedule – or other regions considered for remote work (Central and Eastern Time Zones preferred *with some occasional travel to Baltimore)
Role Overview
The Revenue Manager is a key strategic leader responsible for driving revenue optimization and performance across CRC’s multifamily portfolio. This role will oversee the transition from LRO to AIRM revenue management software, ensuring seamless implementation, system setup, and team training. Beyond pricing oversight, the Revenue Manager will deliver assessments of property operations, uncover hidden revenue opportunities, and advise on strategies to maximize profitability. This individual will provide actionable insights into market dynamics, and spearhead ancillary income initiatives.
Most Important Responsibilities
Revenue Management & Pricing
- Lead the migration from LRO to AIRM, including configuration, testing, and rollout in partnership with the Multifamily Systems group.
- Develop and deliver ongoing training programs for onsite and corporate teams to ensure adoption and proficiency while monitoring and implementing best practices.
- Monitor and review daily pricing recommendations, making strategic adjustments to optimize occupancy and revenue ensuring alignment with the property or fund business plan.
- Analyze market trends and competitor positioning to identify opportunities for pricing pivots.
- Conduct deep evaluations of ownership revenue strategy versus operator execution to identify opportunities for asset optimization.
- Deliver observations, analysis, correlations, recommendations, and predictive modeling of financial impact for proposed opportunities.
Performance Reporting & Analytics
- Provide monthly high-level property and portfolio performance reports to the EVP and Asset Management team.
- Deliver actionable insights on revenue drivers, occupancy trends, and pricing effectiveness.
- Partner with Asset Management to align revenue strategies with investment objectives.
- Able to communicate clearly and effectively both verbally and in writing with both corporate and onsite teams, serving as a bridge within the organization.
Ancillary Income & Amenity Optimization
- Spearhead initiatives to grow ancillary income streams across the portfolio.
- Conduct amenity analysis to determine premium adjustments and enhance value offerings.
- Collaborate with Operations and Marketing to implement strategies that improve overall revenue performance.
Project Leadership & Stakeholder Engagement
- Oversee planning and execution of revenue-related projects, including timelines, resource coordination, and progress monitoring.
- Liaise with internal stakeholders to gather information and ensure alignment of objectives.
Most Important Qualifications
- AIRM Certified through Real Page.
- 5+ years of experience in revenue management within the multifamily industry.
- Proven expertise in pricing strategy, market analysis, and revenue optimization tools (LRO, AIRM, or Yieldstar).
- Strong analytical skills with ability to interpret data and provide actionable recommendations.
- Excellent communication and training skills; ability to work efficiently across functional teams.
Core Competencies:
- Strategic thinker with a data-driven approach.
- Highly organized and detail oriented.
- Collaborative leadership style with strong interpersonal skills.
- Adaptable to evolving market conditions and technology platforms.
- Innovative problem solver with ability to uncover hidden opportunities.
Certified as a Top Workplace and Top Management Company Nationwide, CRC was founded in 1960, and we own and operate 10,000+ units in our Multifamily Division.
130000.00 To 150000.00 (USD) Annually
