Key Outputs
• To respond professionally and efficiently to internal and external customer queries received through the switchboard.• Politely and professionally receive and attend to all visitors to reception.• Handles incoming calls and performs general administrative duties. • May assist other administrative staff with overflow work, including data entry and internet research tasks.• Respond to internal and external telephonic customer requests and queries.• Warmly and professional welcome all visitors to Barloworld Equipment reception area.• Effective self-management and performance ownership.
Qualification, Experience and Competencies
• Grade 12 (Tertiary qualification will be an advantage).• 2 Years work experience in similar or Admin role.• Finance or Procurement/SAP knowledge (will be an advantage).• Sound verbal and written communication.• Sound Microsoft office knowledge, business development skills and knowledge.• Fluent Verbal communication in relevant business Language. • Professional Conduct. • Customer service orientation. • Sound judgment, attention to detail, resilience (stress handling).• Drive/initiative, rule orientation, assertiveness and punctuality.
• Communication, professional telephone manner and etiquette.
