In 2016, we founded
Provi as an innovative ordering solution, aimed to disrupt the 240-billion dollar alcohol industry with a product that would move beyond the constant chaos: the texts, paper stacks, missed phone calls and lost communication that has dominated the purchasing workflow between buyers and distributors for decades.Today, Provi is better than ever. We’ve created a best-in-class ordering solution that better connects beverage alcohol professionals across 35 states and growing, with more than 750,000 product listings that make up the most expansive and trusted database of U.S.
distributor portfolios.If selected for a position in either Chicago or Austin*, you'll enjoy a hybrid work arrangement, allowing you to spend two days a week working from our office. Additionally, we provide an accommodation process for those who may require full remote work.*Hybrid positions are only applicable to employees within a 35-mile radius of Provi officesProvi is looking for a Distributor Account Manager to support a large portfolio of primarily SMB Distributor Partners and help them drive day-to-day success on the Provi platform.
The Distributor team’s purpose is to help our Distributor Partners grow and adapt their businesses, and we work with distributors across the country with the goal of saving them time and increasing profitability for their Sales Reps and Customers. In this role, you’ll manage a high volume of distributor relationships, serving as a reliable, responsive point of contact who helps drive platform adoption, active retailers, and GMV through clear communication, strong organization, and consistent follow-through.
What you'll be doing
- Managing a large portfolio of Distributor Partners and serving as a highly responsive, organized point of contact for day-to-day questions and requests
- Driving adoption of Provi’s core tools by communicating best practices through written outreach, quick calls, and scalable trainings
- Monitoring distributor performance metrics, identifying risks or opportunities at scale, and taking action to drive active retailers and GMV
- Partnering closely with Support and internal teams to help resolve issues efficiently while maintaining distributor trust and momentum
- Identifying opportunities to expand usage of Provi tools through consistent, value-driven touchpoints
- Owning the distributor contract renewal process across a large portfolio, ensuring timely renewals and identifying opportunities for standard price adjustments while maintaining strong retention and satisfaction
What we are looking for
- Execution & Organization: Highly organized and able to manage competing priorities across a large book of business with speed and accuracy
- Clear Communicator: Strong written and verbal communication skills, especially in fast-paced, high-volume environments
- Customer-Focused: Empathetic and solution-oriented, able to provide value even with limited time and touchpoints
- Ownership Mentality: Proactive, reliable, and comfortable taking initiative with minimal oversight
- Team Player: Collaborative, positive, and effective when working cross-functionally with other internal teams like Customer Support
$73,500 - $85,000 a yearWhat you can do at Provi:
Make an impact:
Work directly with the management team to help grow the business.
Find your groove and grow:
Provi keeps growing and you should too. Expand your skill set, diversify your experience, and develop along with us.
Enjoy competitive benefits:
Health, Dental, Vision, 401K with match, Commuter Perks, Long/Short Term Disability, Employee Assistance Program, and Unlimited PTO.
Be a part of something big:
Join a dynamic and innovative team that is working to change a major industry.
In compliance with local law, we are disclosing the compensation range for this role above. Employee pay will vary based on factors such as qualifications, experience, skill level, competencies, and work location. Base pay is just one component of the Company's total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, the Company provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).Provi is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.If you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at [email protected]. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.Apply for this job
