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Job Title: Loss Mitigation Analyst (VSC)Location: US-GA-Atlanta (Hybrid- Sandy Springs) FLSA: Exempt Company Overview:Safe-Guard Product International serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance & Insurance professionals the tools to ignite scalable and sustainable business growth.
Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.Job Overview:This position will be responsible for providing comprehensive claim audits of Vehicle Service Contract (VSC) claims. This involves reviewing claims decisions made by the Operations team and identifying areas of improvement in our claims adjudication process.
Ensuring accurate and efficient claims adjudication is at the forefront of Safe-Guard’s priorities and this role will be instrumental in helping the company reach financial objectives. Given the importance of this role, the chosen individual will have visibility with executive management across the company.Job Responsibilities:
- Perform VSC claim audits to ensure quality adjudication.
- Identify areas where Safe-Guard can improve adjudication practices.
- Provide feedback to claims adjustors and supervisors.
- Monitor performance of loss mitigation initiatives.
- Assist Director of Claims Analytics and Loss Mitigation in investigating suspicious dealership behavior.
- Participates in all training as required to perform the duties of the role.
- Takes initiative to resolve an issue rather than allow an issue to continue.
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.Job Requirements:
- High School Diploma or equivalent combination of education and experience required.
- Minimum of three years of experience within Automotive Service Industry required.
- Must have strong computer skills and the ability to troubleshoot and service policy issues.
- Must be proficient in Windows and MS-Office Products (Outlook, Word, Excel)
- Strong analytical and problem-solving skills.
- Superior verbal/written skills and communications skills.
- High attention to detail, good punctuation, spelling, mathematical, grammar, analyze complex-detailed reports
- Must be authorized to work in the U.S
- Must be able to successfully pass a background check.
Preferences:
- Experience in insurance claims, risk management, or auditing.
- Experience within Automotive Industry preferred
- College degree
Company Benefits:
- Medical, Dental, and Vision Insurance
- Flexible Spending Account
- Health Savings Account
- 401(k) Plan with Company Match
- Company-paid Short-Term and Long-Term Disability
- Company-paid Life Insurance
- Paid Holidays and Vacation
- Employee Referral Program
- Employee Assistance Program
- Wellness Programs
- Paid Community Service Opportunities
- Tuition Reimbursement
- Ongoing Training & Personal Development
- And More!
Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.
