Logistics Associate

Responsibilities

• Accurately document, inspect, and verify inbound shipments received from manufacturers to ensure compliance with purchase orders and quality standards. 
• Conduct testing and troubleshooting of electrical products to confirm proper functionality and performance. 
• Perform assembly of hardware and components, ranging from basic to complex, including touchscreen monitors, keyboards, and related systems. 
• Utilize appropriate hand tools to assemble small parts and components with precision and adherence to safety standards. 
• Maintain accurate inventory records, perform routine cycle counts, and reconcile any discrepancies with our buyer. 
• Prepare, package, and document all outbound shipments in accordance with company and carrier requirements. 
• Coordinate with carriers, suppliers, and internal teams to schedule shipments and ensure timely delivery. 
• Support order fulfillment processes for new customers integrating into the 365 system, ensuring accuracy and efficiency. 
• Utilize logistics and inventory management systems to process orders, generate labels, and maintain shipment records. 
• Identify opportunities to improve logistics processes and recommend solutions for enhanced operational efficiency. 
• Ensure compliance with company policies, industry regulations, and safety standards. 
• Prepare reports and documentation to support logistics planning and performance tracking. 
• Perform occasional light to moderate lifting (25–75 lbs) as required by operational needs.

• Associate’s degree in Computer Science, Electronics, Information Systems, or a related field preferred. 
• Previous experience in customer service, technical support, logistics, or order fulfillment. 
• Experience with SAGE or similar ERP/CRM systems is highly desirable. 
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other relevant business software tools. 
• Basic understanding of shipping, packaging, and logistics operations. 
• Ability to read and interpret technical manuals and troubleshoot electronic equipment. 
• Excellent oral and written communication, interpersonal, organizational, and presentation skills. 
• Demonstrates strong problem-solving abilities, with the capacity to identify, assess, and resolve issues effectively. 
• Self-motivated, detail-oriented, and organized, with the ability to manage multiple tasks and meet deadlines independently. 
• Reflective and proactive mindset, using past experiences to guide future decisions and continuous improvement. 
• Displays a strong work ethic, reliability, and emerging leadership abilities within team and cross-functional settings. 
• Strong work ethic and leadership ability.

Work Environment

• Requires light to medium lifting and carrying of materials weighing between 75–125 lbs, including manual transfer of finished goods. 
• Duties may involve bending, sitting, and standing for extended periods, depending on the task being performed. 
• Ability to work 8-hour shifts and maintain consistent attendance and productivity standards. 
• Adherence to all company safety policies and OSHA regulations is required, including the proper use of personal protective equipment (PPE) relevant to assigned tasks. 
• Work is performed in an environment with moderate noise levels, including exposure to large fans and small to medium power tools.