Product Specialist

product/engineering teams to drive new features and improve existing POS systems. Applytheoretical expertise and innovation to create or apply new technology to the product design.Train local operations teams to ensure they have the most current systems knowledge andfollow best practices when servicing POS systems. Collect product feedback from local teamsto improve testing and installation processes. Assign or schedule tasks to meet work prioritiesand goals. Meet with managers, vendors, clients and engineers to solicit cooperation andresolve problems.

Design software for POS App products. Analyze key metrics such asdefect rates, time to close issues, etc. to identify ways to improve operational efficiency andreduce systems related errors and problems. Conduct logical analyses of business, product,engineering, and other technical problems, formulating mathematical models of problems forsolution. Evaluate project plans and proposals to assess feasibility issues. Consult with users,management, vendors, and technicians to determine computing needs and systemrequirements. Manage stakeholders from product, design, engineering, product marketing,sales, and opera.

Ions, and collaborate with other product managers. Act as a trusted partnerto stakeholders by proactively sharing progress, surfacing risks, gathering feedback andaligning outcomes with broader business goals. Collaborate with junior product managers byproviding strategic ideas, feedback, and support to ensure alignment with team goals andproduct vision. This is an individual contributor role and there are no managerial duties in thisposition. 100% telecommuting from home allowed from anywhere in the United States.Must possess a Master’s Degree in Computer Science, Information Systems, BusinessAnalytics or a related field and 2 years of experience in the job offered or a related role. Mustalso possess experience with (i) translating business goals into clear product goals andrequirements by clarifying client goals into structural product specs; (ii) developing andarticulating an organized product roadmap for product involvement; (iii) presenting productreports to peers, stakeholders, and senior management; (iv) extracting from product metricsby using data analysis or points and make data-driven decisions for product developmentusing data monitoring or visualization tool, like MS Excel Pivot tables, Mixpanel, or Tableau;(v) using agile project management tools, like JIRA and Confluence; (vi) using prototypedesigning tools, like Figma, Sketch, and Adobe XD; and (vii) in the Point of Sale industry.Salary: $108,077.What We Offer

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