Senior People Business Partner

Vapi (/ˈwɑːpi/):

• We’re creating the shift to voice as humanity’s default interface.
• We’re the most configurable platform for deploying voice agents.
• We’re grown to 400,000 developers in 20 months, adding 2,000+ every day.
• Try talking to Vapi now!

Why We’re Hiring This Role:

• As Vapi scales rapidly, we need a senior People leader who can own the operational backbone of our People function while serving as a trusted partner to leaders across the company. This role is critical to ensuring our People operations, compliance, and core programs scale with rigor while maintaining a high bar for leadership, performance, and culture.

What You’ll Do:

• 30 Day:
• Build a deep understanding of Vapi’s business, culture, values, and operating cadence
• Audit existing People operations, HRIS workflows, compliance posture, and documentation
• Establish strong working relationships with the Head of Talent & People, founders, and functional leaders
• Take ownership of day-to-day People operations and employee support
• 60 Day:
• Fully own HR operations and compliance end-to-end, including onboarding, HRIS data integrity, contractor management, and policy maintenance
• Begin leading active People programs such as performance management, employee relations cases, and manager coaching
• Partner with leaders on current organizational needs, including team growth, role clarity, and performance expectations
• Identify gaps and improvement areas across People processes and tooling
• 90 Day:
• Independently run performance review cycles, manager enablement programs, and core People initiatives
• Serve as a trusted advisor to leaders on performance, feedback, and organizational effectiveness
• Operationalize scalable People programs that support Vapi’s next phase of growth
• Act as a consistent culture carrier, reinforcing expectations, values, and operating principles

Who You Are:

• 6+ years of experience in HR, People Operations, or HR Business Partner roles, ideally in high-growth startups
• Proven ability to independently own HR operations and compliance with strong attention to detail
• Deep working knowledge of employment law fundamentals, employee relations, and HR best practices
• Hands-on experience managing HRIS platforms and operational workflows
• Experience owning performance review cycles and People programs end-to-end
• Comfortable partnering directly with founders and senior leaders
• Strong judgment, discretion, and ability to navigate sensitive situations
• Clear, direct communicator with a bias toward action and practical solutions
• Comfortable operating in ambiguity and building structure from scratch

Why Vapi:

• Generational impact: Build human interface for every business.
• Ownership culture: 90% of company is previous founders.
• Kind team: The founders Jordan and Nikhil are Canadians.
• Tier-1 Investors: YC, KP seed, Bessemer series A.

What We Offer:

• Real stake: We offer competitive salary and excellent equity ownership.
• Comprehensive health coverage: medical, dental, and vision plans.
• Team love: We love hanging out and do quarterly offsites.
• Flexible time off: take what you need.
• More: catered meals and transportation, gym & coaching stipends!