Product Engineering Manager

Vapi (/ˈwɑːpi/):

• We’re creating the shift to voice as humanity’s default interface.
• We’re the most configurable platform for deploying voice agents.
• We’re grown to 400,000 developers in 20 months, adding 2,000+ every day.
• Try talking to Vapi now!

Why We’re Hiring This Role:

• Our engineering org is scaling fast. We need leaders who can build high-performing teams, not just ship features.
• We need a Principal Engineering Manager to own a product engineering team—hiring, developing, and retaining exceptional engineers while delivering on an ambitious roadmap.
• You'll be the person who makes engineers better, removes blockers before they become fires, and turns a group of smart people into a team that compounds.

What You’ll Do:

• 30 Day:
• Learn the Vapi platform, architecture, and codebase deeply enough to have real technical opinions.
• Build relationships with your team. Understand each engineer's strengths, growth areas, motivations, and blockers.
• Shadow the current workflow—standups, planning, code reviews, deploys. Identify what's working and what's slowing the team down.
• Partner with product and design to understand the roadmap and priorities.
• 60 Day:
• Own team health and delivery. Your team ships predictably, sustainably, and with quality.
• Establish engineering rituals that create clarity: sprint planning, retros, 1:1s, blameless postmortems.
• Start upgrading the team: identify gaps, open reqs, source candidates, raise the hiring bar.
• Remove at least one systemic blocker that's been killing velocity (process, tech debt, unclear ownership).
• 90 Day:
• Your team is humming: engineers are growing, shipping weekly, and fire drills are rare.
• You've made at least one exceptional hire (or have strong candidates in pipeline).
• Delivery is predictable. Product and leadership trust your team's estimates and commitments.
• You're raising the engineering bar at Vapi—through code review culture, mentorship, and setting the example for what great engineering leadership looks like.

Who You Are:

• You’ve seen Series B to F.
• You're sold multi-million dollar deals to F500.
• Bonus: You’ve built your own startup.

Why Vapi:

• Generational impact: Build human interface for every business.
• Ownership culture: 90% of company is previous founders.
• Kind team: The founders Jordan and Nikhil are Canadians.
• Tier-1 Investors: YC, KP seed, Bessemer series A.

What We Offer:

• Real stake: We offer competitive salary and excellent equity ownership.
• Comprehensive health coverage: medical, dental, and vision plans.
• Team love: We love hanging out and do quarterly offsites.
• Flexible time off: take what you need.
• More: catered meals and transportation, gym & coaching stipends!