About the Role
We are looking for a field-based Vision Solutions Engineerin the Chicago, IL area to support customers throughout the full lifecycle of our vision systems — from pre-sales technical conversations to onsite deployments, troubleshooting, and long-term relationship building.This role involves spending the majority of time onsite with customers, with a travel pattern that is mostly regional and allows for regular return home.This is a highly customer-facing, hands-on role that sits at the intersection of engineering, applications, and sales.
You will spend significant time onsite at manufacturing facilities, working directly with operators, engineers, and decision-makers to understand real-world problems and translate them into effective solutions.This role is ideal for professionals who are comfortable in manufacturing environments and on the plant floor, can learn systems quickly through hands-on exposure, and are ready to take ownership in a fast-paced, field-based role.If you're driven by field readiness, focused on building customer trust, and ready to turn your technical knowledge into real-world impact,
then this is the right fit for you.
Responsibilities
- Act as a trusted technical partner for customers in manufacturing environments
- Support the sales process end-to-end, including technical discovery, demos, onsite evaluations, and application support
- Spend significant time onsite at customer plants, building long-term relationships through presence, consistency, and follow-up
- Troubleshoot vision systems and related hardware/software in real production environments
- Integrating our systems with several components in customer site
- Communicate effectively with a wide range of stakeholders — from operators to engineers to leadership
- Translate customer pain points into clear technical and commercial solutions
- Support installations, answer application questions, and help customers feel confident using the product
- Drive business growth by selling high-volume solutions (think 20+ cameras instead of just 1-2!).
- Travel 60-80% of the time to meet clients, ensuring a high level of satisfaction, continued engagement, and successful implementations.
Who you are
- Engineering studies background (BS in Mechatronics, Mechanical, Electrical, Industrial, Chemical, or similar)
- At least 2 years of experience in or strong exposure to manufacturing or industrial environments
- At least 1 year of customer-facing experience, both internal or external, or in field-based settings
- Strong troubleshooting mindset
- Ability to work through ambiguity and fast-paced environments
- Ability to communicate technical concepts clearly to both technical and non-technical audiences
- Willingness and enthusiasm for frequent travel
- Self-directed, autonomous, and comfortable working remotely
- Interest in supporting commercial outcomes, not just technical execution
- Must reside within ~1hr of our key territory (Chicago, IL) or be willing to relocate there.
We don’t expect one “perfect” profile. If you believe you can succeed in a hands-on, customer-facing, field-based role, we encourage you to apply.
Nice to Have
- Prior experience in:
- Field applications engineering
- Technical customer support
- Manufacturing plants or equipment ownership
- Exposure to:
- Vision systems (or strong willingness to learn)
- PLC concepts (no programming required)
- Electrical wiring, cabling, Ethernet/IP communication
- Experience building or owning long-term customer relationships
- Business exposure or experience working closely with sales teams
What Success Looks Like
- Customers trust you and see you as a reliable technical partner
- You are comfortable navigating ambiguity and fast-paced environments
- You follow up proactively and stay engaged with customers after visits
- You continuously improve your understanding of the system through repetition and real-world exposure
- You help move opportunities forward by supporting both the technical and relational sides of the sales process
What’s in it for you?
- High ownership and autonomy
- Real impact on customers and product adoption
- Direct exposure to manufacturing environments
- Opportunity to grow either:
- Deep technical and systems expertise
- Broader customer-facing and commercial responsibility
About
Overview.ai is transforming manufacturing quality control with the OV20i and OV80i, an advanced AI vision system that combines cutting-edge deep learning with ease of use and quick setup. Our system handles a wide array of inspection tasks—from subtle assembly verification to defect detection and orientation checks—delivering real-time, high-accuracy inspections that seamlessly integrate into existing production lines.Trusted by leading manufacturers like Ford, Honda, Toyota, SpaceX, Milliken, and Flex-N-Gate, the OV enables faster throughput, reduced scrap, and lower inspection costs—without the complexity and expense of traditional vision systems.
What We Offer
- Competitive base salary of $75k–$120k.
- Performance-based bonus with variable compensation ranging from $25k–$40k.
- Medical Insurance to keep you covered.
- Relocation package to help with your move to one of our key locations.
- 401k benefits available.
- All-expenses-paid trips to conventions, plus a comfy office located in San Francisco.
- Remote work options available.
- PTO – 3 weeks per year to recharge.
- Opportunities for career growth in a rapidly evolving industry.
- Supportive and dynamic work environment.
Compensation:USD 75000-120000
