Provides exceptional customer service to homeowners through various duties, including meeting/greeting, maintaining general upkeep of common areas, assisting with parcels, general hospitality tasks and other duties as required.
Position Responsibilities:
- Common area inspection each day & report any damage to include the community center, retreat and the neighborhood center.
- Janitorial duties to include replenishing toilet paper and soap.
- Check all exterior building, pool and interior trash bins each morning.
- Maintenance and inspection of carts on Fridays of every week.
- Wipe down pool railings, tables and furniture daily.
- Arrange Pool furniture daily.
- Cleaning trash bins monthly.
- Power washing travertine tile and sidewalks around buildings weekly or as needed.
- Arrange social room furniture before meetings and events.
- Check and clean up around dumpsters weekly.
- Complete assigned maintenance service requests.
- Properly operate, maintain and store all maintenance equipment.
- Perform other related duties as directed.
Knowledge, Skills and Abilities:
- Able to follow direction with minimal supervision and follow through on assigned tasks.
- Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
- Exceptional customer service/hospitality skills.
- Ability to function efficiently in a fast-paced environment with high attention to details.
- Ability to interact and work positively and effectively with staff and residents at all levels.
Physical Demands & Work Environment:
- Works indoors and outdoors.
- Requires physical ability to stand for long periods, climb stairs and ladders, squat and bend.
- Standing and walking for extended periods of time, in crowded areas and in confined spaces.
- Working on uneven surfaces, in hot, cold and wet conditions, climb and stand on ladders.
- Ability to lift up to 50lbs multiple times a day.
- Ability to work independently or as part of a team.
