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Head of IT Infrastructure (Hybrid - Philadelphia)

LocationPhiladelphia, Pennsylvania, United States
TypeRemote, Onsite
Sub
Growth Developer
ApplyDescription

Company Overview


PCS Retirement, LLC, a subsidiary of FSG Parent L.P., is one of the nation's largest independent and conflict-free retirement solution providers in the industry. PCS provides recordkeeping services to 19,000 plans and 850,000 eligible participants representing more than $26 billion in assets under administration. PCS' comprehensive retirement solutions platform includes business development tools for financial advisors, a data-driven recordkeeping technology that supports all types of retirement plans [401(k), 403(b), 457, Cash Balance, Defined Benefit, Non-Qualified], individual retirement accounts (including payroll deduction IRAs), and health savings accounts. At PCS Retirement, we cultivate an environment built on trust, where every team member is empowered to take ownership and contribute to our shared vision.

Through collaborative teamwork we foster growth, both personally and professionally, ensuring that together we exceed expectations and achieve remarkable success.  To learn more, visit https://www.pcsretirement.com/

Job Summary


We’re looking for a visionary, hands-on leader who thrives in complex enterprise environments — someone who marries architectural excellence with operational grit. You’ll be instrumental in designing, evolving, and protecting the infrastructure that powers a mid-sized financial services organization. You’re as comfortable presenting future-state architecture as you are troubleshooting a critical issue or mentoring engineers. 

Job Responsibilities


Infrastructure Architecture & Strategic Design


  • Demonstrated success architecting enterprise infrastructure across hybrid cloud, data centers, user endpoints, and network ecosystems
  • Expertise in designing scalable, secure, and high-performing systems aligned with business goals and regulatory standards
  • Ability to create future-ready architectural roadmaps that support agility, modernization, and long-term growth

Hands-On Leadership & Operational Oversight


  • Comfortable jumping into technical trenches — troubleshooting, optimizing, and guiding engineering efforts from the ground up
  • Proven experience leading technical teams through transformation, platform upgrades, and infrastructure refinements
  • Strong grasp of enterprise tooling and integration, while remaining technology-agnostic and results-driven

Team Empowerment & Enterprise Collaboration


  • Track record of mentoring and empowering technical teams to own outcomes, innovate, and grow
  • Skilled at translating architectural vision into cross-functional execution with infrastructure, cloud, security, and application teams
  • Able to clearly communicate technical strategy and decisions to all levels of stakeholders

Data Protection & Resilience Leadership


  • Deep understanding of enterprise-grade backup and restore strategies, including cloud and hybrid implementations
  • Proven capability in designing and maintaining Disaster Recovery (DR) and Business Continuity (BC) plans that ensure operational resilience and compliance
  • Experience implementing data protection frameworks in regulated industries, including encryption, retention policies, and access governance

Transformation & Innovation


  • Hands-on experience driving infrastructure modernization including cloud migration, legacy system evolution, and automation of IT services
  • Strategic yet pragmatic thinker who balances innovation with operational needs and budgetary realities
  • Confidence to challenge the norm while remaining grounded in best practices and business goals

Requirements

  • 10+ years in enterprise infrastructure roles, with significant experience in architecture and hands-on leadership
  • Experience in regulated sectors such as financial services or healthcare
  • Certifications in enterprise architecture, cloud platforms, or cybersecurity are highly desirable

Remote Work Information


For all virtual remote positions, in order to ensure employees can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 50 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider.

Please ensure that you are able to meet these expectations before applying.

Compensation Information


The average salary for this position is expected to be between $165,000 and $215,000/year however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We do not anticipate candidates to be paid at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, medical, dental, vision, life insurance, short and long term disability, paid-time off, etc.

For more information, please visit pcsretirement.com/careers

Additional Information


As an employer, PCS believes our success depends on diversity, inclusion, and mutual respect among our team members. We want to look like our customers, and we recruit, develop, and retain the most hardworking people from a diverse candidate pool. We are committed to making all employment decisions based on business need, merit, capability, and equality of opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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