Operations and Planning Manager

Company:

Job Posting Location:

Job Title: ​

Job Description: ​

Essential Job Functions:

• Function in a highly matrixed, fast-paced and team-based environment.
• Supports the infrastructure of the RBE with an ongoing focus onorganizational effectiveness and continued integration between agilonhealth and physician partners to drive results
• Develops processes and leads initiatives to improve the quality of care,efficiency and growth in the market.
• Function as part of the market leadership team to drive initiatives withprovider partners, payers and the enterprise that support the RBEpartnership.
• In collaboration with the agilon health and provider group’s clinicalleadership team, support the development of innovative care models tocreate a world-class patient experience with world-class quality of care.
• Responsible for supporting the prioritization, metric development/trackingand ROI associated with new/ongoing projects.
• Drive high quality results by focusing on supporting the organizationalneeds.
• Leverage and embrace technology to drive process improvement,operational efficiency, and improved clinical results.
• Work collaboratively with colleagues to continue to define and support theagilon culture within the market and across the company.
• Establish performance objectives, track performance, and evaluate progresstoward unit and organizational goals.

Other Job Functions:

• Understand, adhere to, and implement the Company’s policies andprocedures.
• Provide excellent customer services skills, including consistently displayingawareness and sensitivity to the needs of internal and/or externalclients.
• Proactively ensuring that these needs are met or exceeded.
• Take personal responsibility for personal growth including acquiring newskills, knowledge, and information.
• Engage in excellent communication which includes listening attentivelyand speaking professionally.
• Set and complete challenging goals.
• Demonstrate attention to detail and accuracy in work product.

Required Qualifications:

Minimum Experience

• 4+ years’ experience leading projects or driving initiatives
• A demonstrated track record of innovative thinking across thecontinuum of patient care.
• Independent thinker who can manage ambiguity and devisesolutions when a clear path otherwise does not exist while also beingable to function effectively within team based environments.
• Proven skills in the development, implementation and execution ofproject plans, and the integration of complex operations.
• Advanced skills in Microsoft Excel to manipulate data and analyzelarge data sets
• Demonstrates passion for the business and his/her role; espouses acollaborative approach; leads by example in setting a positive tone.
• Focuses on achieving outcomes while maintaining culturaladherence.
• Excellent communicator in both the written and oral form;understands how to approach communication from a strategic andoperational perspective; ability to create clear, board-ready, andconvincing presentations and communications.
• Cultivates an active network of internal and external relationshipsand relates well to key colleagues at all levels.
• Respects and appreciates the confidentiality and sensitivity of specificinformation and situations.
• Energetic about driving results through superb process capabilities.
• Holds oneself to the highest standards of accountability; has the ability to drive change while maintaining operating effectiveness; integrates and aligns efforts across physician practices, corporate functions, and business units; monitors results; tackles problems directly.
• Develops perspective on the broader business, while maintaining ahigh level of knowledge of the details of implementation.

Education/Licensure:

Skills and Abilities:

• Language Skills:Strong communication skills both written and verbal to workwith multiple internal and external clients in a fast-paced environment
• Mathematical Skills:Ability to work with mathematical concepts such a probability and statistical inference. Ability to apply concepts such as fractions,percentages, ratios, and proportions to practical situations.
• Reasoning Ability:Ability to apply principles of logical or scientific thinking to awide range of intellectual and practical problems.
• Computer Skills:Ability to create and maintain documents using MicrosoftOffice (Word, Excel, Outlook, PowerPoint)

Location: ​