The HRIS Specialist will support the HRIS Manager in maintaining, optimizing, and troubleshooting the UKG Pro and UKG Workforce Management systems for a multi-property hospitality organization. This role focuses on data integrity, system configuration, reporting, user support, and process improvement across HR, payroll, and operations.
The HRIS Specialist will act as a hands-on technical resource for daily operations, ensuring accurate employee data, timely workflow routing, clean system integrations, and end-user support. This individual will collaborate with HR, Payroll, Operations, and IT to resolve issues, implement enhancements, prepare reports, and support ongoing HR technology initiatives.
Key Responsibilities
- Maintain employee data, perform mass updates, and ensure data accuracy across HCM and WFM.
- Troubleshoot workflow, access, timesheet, and system-related issues, escalating complex cases as needed.
- Build and maintain scheduled and ad-hoc reports for HR, Operations, and leadership.
- Support system configuration changes, including pay codes, job codes, and rule updates.
- Participate in testing cycles (UAT), validating configuration and documenting results.
- Assist with training materials, SOP updates, and end‑user support for property teams.
- Maintain UKG support cases, updating stakeholders as required.
- Provide support for integrations, manual payroll syncs, and data feeds.
- Assist with special projects, including audit activities, performance cycles, and new module implementations.
Qualifications
- Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field or equivalent HRIS experience
- 2–4 years of hands-on HRIS experience, preferably supporting UKG Pro (UltiPro) and/or UKG Workforce Management
- Experience maintaining employee data, job codes, pay codes, and security roles within an HCM and timekeeping system
- Strong understanding of HR, payroll, and timekeeping processes, including multi-location or multi-entity environments
- Proven experience building standard, scheduled, and ad-hoc reports (BI reporting experience a plus)
- Demonstrated ability to troubleshoot system issues, workflows, access, and integrations
- Experience supporting UAT testing, documenting results, and validating system configurations
- Strong attention to detail with a focus on data integrity and audit readiness
- Ability to manage multiple priorities in a fast-paced, operational environment
- Strong communication skills with the ability to support both technical and non-technical users
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
