Front Office - Primary Care

We are seeking an experienced Front Office / Front Desk professional to join a busy, patient-centered medical practice. This role is ideal for someone who is highly organized, tech-savvy, and patient-focused, with prior experience in medical front office operations.In this role, you will serve as the first point of contact for patients and play a critical part in ensuring smooth daily operations of the practice. The ideal candidate brings a team-first mindset, strong attention to detail, and the ability to manage multiple responsibilities while maintaining a warm and professional demeanor.This is an onsite role, starting ASAP, and is best suited for someone comfortable working in a fast-paced clinical environment.

- Greet patients and manage front desk operations with professionalism and warmth- Handle patient check-in and check-out, ensuring accurate demographic and insurance information- Verify insurance eligibility and support basic billing-related processes- Schedule appointments and manage provider calendars efficiently- Answer phones, respond to patient inquiries, and route messages appropriately- Maintain accurate documentation within the electronic health record (Athena preferred)- Communicate effectively with clinical staff to support smooth patient flow- Manage administrative tasks including scanning, filing, and record maintenance- Use practice systems and technology efficiently to support daily operations- Contribute positively to a collaborative, respectful, and patient-focused office environment

- Previous front desk or medical office experience required- Experience with insurance verification and basic billing processes- Athena EHR experience preferred- Highly comfortable using computers and office technology- Strong organizational skills and attention to detail- Excellent communication and interpersonal skills- Professional, dependable, and able to manage multiple tasks at once- Team-oriented mindset with a strong focus on patient experience

- Immediate start in a well-established, busy medical practice- Opportunity to play a key role in patient experience and daily clinic operations- Supportive, team-oriented environment- Consistent schedule in a stable practice setting

- Schedule:Monday, Tuesday, Wednesday, Friday: 8:30am – 5:30pmEvery other Thursday: 9:00am – 1:00pm- Pay:$17-$18/hour, based on experience$17 - $18 biweeklyWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.Apply for this job