Under the direction of the Service Director and Real Estate Manager, the Porter/ Groundskeeper is responsible for performing grounds and housekeeping services to ensure excellent curb appeal and quality of apartment homes, as well as responding to related service requests and assisting in turning apartments.
In this role, you will gain valuable experience in the maintenance and multi-housing industry to jump-start your career.
Customer Service
- Complete service requests as directed same day or within 24 hours including delivering notices and moving major appliances.
- Deliver notices to residents when asked.
- Ensure excellent customer service with same day or maximum 24-hour follow-up on all service tickets.
- Available for weekend work and emergencies if needed.
Job Duties
- Perform grounds and housekeeping services according to policies and procedures.
- Ensure curb appeal of property and common areas by cleaning windows, floors, and carpets, watering landscape, replacing light bulbs, and finishing a variety of other tasks.
- Complete painting, removing trash, and cleaning of apartments for apartment turnovers as assigned.
- Assist with the organization of maintenance materials, informing the Service Director of needed supplies and repairs.
Requirements
- High School Diploma or GED preferred
- Strong English verbal and written communication skills
- Ability to walk the grounds and apartments, ascend stairs around the property, lift 60 lbs., climb ladders over 10 feet, and perform other general physical activities such as bending, kneeling, pushing.
- Prior custodial, housekeeping, or apartment experience preferred
- The ability to work weekends and be on-call
- Valid driver's license
