Now Hiring: Client Relations Manager at ABC Imaging!
Be the friendly, get-it-done heartbeat of our team. If you love delivering great service, keeping operations smooth, and squeezing value from tech and people, this is your role.
What you’ll do:
-Deliver top-quality client work on time.-Own admin for technical and billing targets (meter reads, time reporting, equipment maintenance).-Orchestrate shop operations: staffing, scheduling, budgets.-Keep equipment in good shape and spot productivity upgrades.-Ensure accurate billing and resolve issues.-Track and escalate helpdesk tickets daily.-Support Major Account Managers with client outreach, site visits, and events.-Maintain up-to-date Client Relations Manuals and report to the District Manager.-Manage inventory and supplies.
What you’ll bring:
-High school diploma; bachelor’s preferred.-2+ years in print or related roles a plus.-Knowledge of print equipment and materials.-Leadership, strong customer service, and clear communication.-Excellent organizational and multitasking skills.-Problem-solving for software/hardware issues.
Why you’ll love it!
-Collaborative culture with growth opportunities.-Flexible schedule and supportive team.-Real impact on processes and products.-Competitive compensation and benefits.-Health/dental/vision, PTO