ApplyJob Type
Full-timeDescription
POSITION SUMMARY:
The Associate Technical Project Manager plays a key role in coordinating and delivering small to mid-sized projects—or specific workstreams within larger initiatives. Working closely with a senior Technical Project Manager, this role focuses on hands-on project execution, documentation, and stakeholder communication across all aspects of scope, schedule, budget, and quality.This is an ideal opportunity for someone who wants to grow into full project ownership, including managing external client expectations, supporting technical delivery, and developing strong PMO and client-facing skills.
PRIMARY JOB RESPONSIBILITIES:
Project Planning & Execution
- Break down project scope into actionable tasks, timelines, and milestones.
- Maintain detailed project plans and ensure alignment with overall goals.
- Establish and lead regular project ceremonies (e.g., stand-ups, sprint planning, retrospectives, and status reviews).
- Track deliverables and ensure outputs meet quality and client expectations.
- Identify and manage project risks and issues, escalating as appropriate with clear options and impact statements.
Cross-Functional Coordination
- Partner with cross-functional teams, vendors, clients, and subject matter experts (SMEs).
- Facilitate meetings, capture decisions and action items, and ensure timely follow-up.
- Partner closely with engineering and technical teams to ensure deliverables meet both internal and client standards.
- Support cutover/go-live readiness and coordinate smooth handoffs to operations and client teams.
Governance & Reporting
- Maintain comprehensive project documentation: plans, decisions, meeting notes, and lessons learned.
- Enforce key quality checkpoints such as requirements sign-off, test readiness, and release criteria.
- Develop clear, executive- and client-ready reports and dashboards covering scope, schedule, cost, and risks.
- Run project retrospectives and contribute to continuous improvement of PMO templates and playbooks.
Client & Stakeholder Management
- Communicate effectively with external clients to clarify objectives, align expectations, and ensure satisfaction with outcomes.
- Translate technical updates into clear, client-friendly reports and communications.
- Anticipate client needs, manage feedback constructively, and adapt plans to evolving requirements.
- Build and maintain strong client relationships that foster trust, transparency, and repeat engagement.
Requirements
Experience, Education and KSAs:
Education
:
- Bachelor’s degree preferred
Experience:
- 2–5 years in project coordination/management (owning projects and/or work-streams)
- Experience with SaaS implementation and deployment and/or Outsourced Revenue Cycle Service (healthcare focused) preferred
- PMP, Six Sigma or similar certification/training a plus
- Experience working directly with external clients and supporting the delivery of technical outputs.
Knowledge, Skills, and Abilities:
- Good time management, prioritization, and multitasking abilities
- Excellent interpersonal skills to build strong relationships with colleagues
- Effective communication, including speaking, writing and active listening
- Able to give and receive feedback and constructive criticism from a variety of channels
- Great strategic problem-solving skills
- Methodical about analyzing processes and systems to fully understand their functions
- Strong project management skills
- Collaboration and teamwork skills
- Leadership skills, like motivation, goal setting and monitoring progress
- Comfortable in a high-pressure environment
- Independent, focused individual able to work remotely or on-site
