WHO WE ARE
Empowering Connections, Inspiring PossibilitySageNet is a leading managed services provider specializing in connectivity, digital signage and cybersecurity. The company connects, manages and protects technologies and devices across widely distributed enterprises. SageNet’s people, processes and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives.The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections.
This is a two-fold calling. First, the company creates trusted, reliable and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners and communities. The company believes that by creating, discovering and nurturing these trusted connections, SageNet enhances the world that connects us all.With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation’s largest retail, financial, healthcare, utilities and energy organizations.
SageNet manages communications for more than 430,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto and Washington, D.C.
WHAT YOU’LL DO
The Content Operations Project Manager serves as the operational center of xLabs. This role ensures that creative ideas and content packages move efficiently from kickoff to production to QC to delivery. The position manages timelines, workflows, asset movement, communication and daily operations across the creative team. The role also supports coordination with other departments when needed while maintaining primary ownership of creative execution and experiential content production.
Major duties and responsibilities:
Project and Production Management
- Plan, track and drive creative and experiential content projects from initiation through final delivery
- Build and manage timelines, prioritize workloads and maintain accurate project visibility in Monday dot com
- Coordinate tasks and workflows across xLabs designers, motion artists and creative technologists
- Manage project intake, scoping, resourcing and expectation setting with internal stakeholders
Creative Operations and Execution
- Oversee asset flow through production, reviews, revisions, approvals and QC
- Ensure all deliverables meet creative quality standards, technical specifications and brand guidelines
- Maintain accurate versioning, file organization, naming conventions and documentation
- Ensure consistency in the execution and packaging of motion, static and experiential content
Cross Team Coordination
- Communicate project status, risks and changes clearly to leadership and internal partners
- Coordinate with R and D, Operations or Support for handoffs or integration when needed while maintaining focus on creative execution
- Support internal work reviews, creative presentations and preparation of deliverables for account teams or leadership
Operational Improvement and Scaling
- Improve and document workflows for creative production, QC and delivery
- Develop repeatable templates, checklists and processes that enhance team efficiency
- Identify bottlenecks and propose solutions that improve speed and consistency
- Help define operational best practices as xLabs continues to grow as an experiential design capability.
WHO YOU ARE
Key Qualifications
- 3+ years of experience in project management, creative operations, digital content production or experiential design
- Strong understanding of creative workflows including design, motion graphics, creative technology and content production
- Experience working in a creative agency, digital signage, experiential or media production environment
- Proficiency with Monday.com, Asana, Smartsheet or similar project management tools
- Excellent communication, prioritization and stakeholder management skills
- Strong attention to detail with the ability to manage multiple concurrent projects in a fast-paced environment.
Preferred Attributes
- A systems thinker who keeps creative production running smoothly and predictably
- A natural collaborator who enjoys supporting designers, motion artists and creative technologists
- Someone who thrives in creative and technical hybrid environments
- A problem solver who brings structure and clarity to complex workflows
- Someone who is excited to help shape the operational backbone of a growing experiential design group
WHERE YOU’LL WORK
Enjoy the flexibility of our hybrid work model. Our business casual work environment fosters collaboration and productivity.
- This position reports to one of our office locations and functions as part of a larger team environment focused on creative production and operational efficiency.
- Works productively in a hybrid work environment that includes three in office days each week on Tuesday, Wednesday and Thursday with two virtual days.
- Hybrid expectations follow department guidelines and may change based on business needs.
- Business casual working environment.
PHYSICAL REQUIREMENTS
- Ability to sit for extended periods while reviewing digital content, timelines and production assets.
- Frequent use of hands and fingers for typing, file organization and navigation of project management tools.
- Extensive use of eyes for reviewing creative materials, motion content and production documentation both electronically and physically.
- Ability to manage multiple screens or software tools simultaneously during project coordination and content review.
CLASSIFICATION*:
Exempt/Salaried
POSITION TYPE:
Fulltime
TRAVEL REQUIREMENTS:
Minimal
DIRECT REPORTS:
No Direct Reports
SAFETY SENSITIVE:
No
Ready to join a team that values trusted connections? Apply now!
Equal Opportunity Employer
SageNet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Legal Disclaimer
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required. SageNet reserves the right to modify this job description at any time, with or without notice. Employment with SageNet is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. SageNet will provide reasonable accommodations for qualified individuals with disabilities.As a managed services provider, SageNet maintains a high level of information Security.
SageNet has a published Information Security Policy and provides mandatory Security Awareness Training for all employees. SageNet requires that all employees adhere to published SageNet security policy, failure to do so may result in termination of employment. The SageNet security program is only as strong as our people and as such it is the responsibility of all employees to protect corporate and customer data following best practices and policies.
