Operations & Maintenance (O&M) Manager

Job Summary

Responsibilities

Relationship Management

• Fosters positive working relationships with all internal and external stakeholders including project teams, asset owners, client partners, facility hosts, subcontractors and equipment manufacturer representatives.
• Fosters a sense of trust and reliability on behalf of all asset owners and/or owner representatives by providing timely and accurate communication about site issues.
• Proactively engages in communication with site hosts and provides appropriate lead time for site visits as required.

Team Management

• Supervises a team of O&M Technicians and Electricians to accomplish assigned Work Orders.
• Completes detailed scheduling, planning and assignment of Work Orders.
• Coordinates service visits with site host representatives to obtain building access and minimize the impact to the facility staff.
• Ensures all field personnel have the appropriate understanding of scope, tools, materials, and equipment to complete assigned tasks.
• Ensures team members have all standard materials and spare parts.
• Promotes adherence to all safety plans, guidelines, and site requirements.
• Identifies safety hazards and recommends appropriate controls for upcoming Work Orders.
• Reviews service reports submitted by team members for completeness and quality assurance.
• Periodically inspects work vehicles and tools for cleanliness and operability.
• Provides continuous support for all direct reports by setting clear performance goals and creating detailed plans in support of those goals.

Troubleshooting & System Maintenance

• Assists in the collection of key project information to include drawing sets, equipment manuals, specification sheets and commissioning documents for new sites.
• Supports regularly scheduled calls with asset owner partners and provides updates on operational status, site issues, risks, outages and pending resolutions as needed.
• Completes preventative maintenance inspections (PMIs) in according to the O&M agreement.
• Recommends corrective maintenance and facilitates the completion of repairs and/or system upgrades as approved by asset owner.
• Troubleshoots system outages, faults, or other abnormal conditions, either remotely or on site, and formulates a recommendation for corrective actions.
• Periodically oversees subcontractors utilized to perform assessments, inspections, corrective maintenance, or other specific scopes of work.
• Facilitates warranty equipment replacements and submits claims for reimbursement from OEM.

Basic Qualifications Required

• Degree required: Associate’s Degree or comparable years of experience is required
• A minimum of five years’ experience installing, troubleshooting, and/or maintaining commercial or utility-scale solar PV equipment is required

Skills & Experience Preferred

• Demonstrate company core values
• Advanced knowledge of electrical principles, maintenance procedures and documentation
• Experience with the National Electric Code as it pertains to solar PV system design
• Experience in leading small teams in industrial settings
• Strong computer skills
• Honest, reliable, self-aware and conscientious
• Strong interpersonal communication skills, both verbal and written
• Strong planning, organization and prioritization skills
• Electrical license preferred
• NABCEP PV Installation Professional, PV Inspector, and/or PV Commissioning & Maintenance Specialist Certification preferred
• Valid driver’s license required

Working Conditions

• Some evening and weekend work is required
• Must be on-call to address delays, emergencies, bad weather, and other issues at the jobsite
• Requires approximately 20% office work and 80% field work (day travel)

Physical Requirements 

• Must be able to traverse and inspect all areas of jobsite in all types of weather; this may include walking, climbing, reaching, bending, crawling, or stretching
• Must be able to lift up to 40 pounds at a time
• Require travel to worksites and projects as needed
• Exposure to characteristic construction site dangers

Direct Reports 

• O&M Technician
• O&M Electrician

Salary and Benefits

Sun Tribe offers all full-time employees:

• Health insurance (medical, dental, and vision)
• Life insurance
• 15 company holidays, similar to Virginia State holiday schedule
• Paid maternity/paternity leave
• Paid Time Off
• 401(k) with 4% employer match
• Discretionary Bonus Potential
• $600 annual health & wellness reimbursement

How to Apply