Introduction:
The Zebra, named a Best Place to Work in Austin four years running, is revolutionizing how connected consumers research and shop for insurance. We intentionally strive to build diverse teams that feel inclusive for all. Our motto is "All Stripes Welcome," and we put that into practice by valuing both traditional and non-conventional backgrounds and perspectives. Our Zeebs are passionate about learning, growing, & working together to tackle exciting problems.We’re looking for a Senior Technical Program Manager who can optimize the efficiency of our organization to maximize business impact and customer satisfaction.
The Senior Technical Program Manager will be a champion of program and project management, end-to-end launch plans, change management, and organizational dynamics.
Location:
Our employees can choose to work remotely in the U.S. Join us in our Austin, Texas office, or opt for a hybrid setup. Whether you prefer the structure of an office, the convenience of remote work, or a mix of both, we support what works best for you!
Please note - At this time we are not able to hire in California, Massachusetts, New Jersey, and New York.
What You’ll Do:
- Serve as a core day-to-day leadership partner—working alongside a Product Manager and Engineering Manager—to support the executive owner of a village/pod and jointly drive strategy execution, cross-functional alignment, and measurable impact for complex technical programs.
- Lead and support quarterly planning for assigned programs and the broader village/pod, including roadmap development, capacity and resource planning, dependency identification, and scope alignment across teams.
- Drive program and project decomposition by breaking down large initiatives into clear, actionable workstreams; navigate organizational boundaries to establish timelines, clarify interdependencies, and ensure coordinated delivery across multiple teams.
- Monitor program health and execution, proactively identifying and removing impediments, resolving program-level risks and roadblocks, and ensuring continuous momentum toward delivery commitments.
- Facilitate executive-level escalations and program-level change management, ensuring timely communication, alignment, and resolution; lead program reviews with delivery teams, stakeholders, and executive leadership.
- Own tracking and management of quarterly priorities, maintaining visibility into progress against commitments, surfacing risk early, and ensuring accountability to delivery timelines for all stakeholders.
- Lead program-level communication, keeping executives, stakeholders, and delivery teams informed of roadmap updates, release plans, and delivery status; socialize learnings and integrate changes to promote continuous improvement and operational excellence.
- Translate and communicate highly technical project details into clear, business-aligned plans and milestones, ensuring shared understanding across technical and non-technical teams.
- Mentor and coach junior program managers, promoting knowledge sharing, developing capabilities, and driving adoption of program management best practices.
What We're Looking For:
As we evaluate candidates across all roles, we look for folks who have a strong sense of ownership, great communication and collaboration skills, and a dedication to continuous improvement.
- 7+ years of experience in a technical program management role
- Proven ability to organize multiple teams delivering on often interconnected product, marketing, data, and infrastructure development initiatives
- Strong verbal and written communication skills with leadership and C-suite executives
- Ability to quickly build strong working relationships across teams and earn trust and confidence in a complex, matrixed organization.
- Ability to align program and project management best practices and reporting with company objectives and strategic goals
- Ability to identify risks and dependencies and navigate conflicting requirements and opinions to drive quick decision-making and accountability across domains
- Experience using the Atlassian tool suite (JIRA, Confluence)
- Operates with transparency, empathy, and positivity
Experience that will Impress Us:
- Insurance industry or fintech experience
- Experience using AI tools to improve company efficiency or consumer experience
- Experience in high-growth, start-up environments
- Jira admin acumen
Benefits & Perks:
Inclusive and healthy environments are crafted intentionally. All of our employees can join and participate in (or create your own!) Employee Resource Groups. Here are some other wonderful perks of working here:
- Competitive Compensation & Stock Option Offering
- Health, Dental, Vision & Disability Coverages
- HSA offering + employer contribution
- 401k with match
- Unlimited PTO (paid time off)+ flexibility to enjoy it
- Paid Parental Leave Program
- Wellness perk ($100/month)
- Pet Adoption Reimbursement ($300/year)
- Learning & Development Opportunities
- Join a team that truly lives their values (outside of the office. Cliche, we know… but we really mean it)
The base salary range for this position is $115,000 - $132,000 per year. The final salary amount will be determined based on a variety of factors, including experience, skills, internal equity, and insights gained throughout the interview process
About The Zebra:
The Zebra is the nation’s leading, independent insurance comparison site. With our dynamic, real-time quote comparison tool, consumers can identify insurance companies with the coverage, service level, and pricing to suit their unique needs. Headquartered in Austin, Texas, The Zebra has sought to bring transparency and simplicity to insurance shopping since 2012 -- it's “insurance in black and white.”We've garnered attention and investment of some of the nation’s top venture capitalists.Check out all of our awards & recognition!Our core mantra is "All Stripes Welcome." As part of our dedication to maintaining an inclusive and diverse workforce, we provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform core job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation!
