Collections Specialist
Accounts Receivable Customer Reconciliation AnalystCargomatic Inc.Location: Norfolk, VA
About Us
Cargomatic is a technology-driven logistics provider connecting shippers and carriers through a modern, efficient, and environmentally friendly platform. With more than 500 employees nationwide and a rapidly growing network of freight subsidiaries, we remain committed to innovation, customer success, and building a dynamic, inclusive workplace.
Role Overview
We are seeking an Accounts Receivable (AR) Customer Reconciliation Analyst to join our Norfolk-based Finance team. This role plays a critical part in reconciling high-volume customer accounts, analyzing variances, and ensuring the accuracy of account balances. The ideal candidate will be detail-oriented, confident, and highly analytical, with strong Excel and reconciliation skills.
Key Responsibilities
- Review and research a high volume of transactions, documenting issues and identifying root causes.
- Perform weekly and month-end reconciliations and roll-forward analysis on AR accounts.
- Partner with operations and customers to resolve short/over payments and unapplied cash.
- Prepare and process account adjustments to ensure accuracy of financial records.
- Utilize advanced Excel skills (pivot tables, macros, VBA, Power Query) for reconciliations and reporting.
- Collaborate with internal teams to improve invoicing, reporting, and financial process controls.
- Provide excellent customer service regarding AR account inquiries.
Qualifications
- Bachelor’s or Associate Degree in Accounting, Finance, or related field.
- 3+ years of AR, reconciliation, or collections experience (transportation/logistics experience is a plus).
- Strong Excel skills (pivot tables, macros, VBA, Power Query).
- Experience reconciling and collecting on large or complex customer accounts.
- Highly detail-oriented, with strong problem-solving and communication skills.
What We Offer
- Competitive pay: $50,000 – $60,000/year.
- Medical, dental, and vision insurance.
- Flexible PTO.
- Opportunities for career growth in a fast-scaling logistics organization.
