Where Trust Leads, Bold Ideas Grow, and Community Thrives
Paula’s Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact:
- Build Trust: We set the standard for skincare, transparency, and shared knowledge.
- Be Bold: We lead through innovation and by challenging the status quo.
- Act with Kindness: We operate with respect and care—for our customers, colleagues, and the planet.
- Create Community: We believe in the power of connection—whether educating customers, supporting each other, or giving back, we grow stronger together.
Our team spans North America, Australia/New Zealand, Europe, and the broader APAC region, collaborating globally to drive innovation. We offer space to thrive—personally, professionally, and through our comprehensive benefits package designed to support your well-being at every stage:
- Generous paid time off, including time off to volunteer
- Learning and development resources to support personal and professional growth
- Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products
- Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
- Great location – for roles that are hybrid or fully onsite, we’re in the heart of Seattle’s beautiful International District
- Did we mention we’re a dog-friendly office?
Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you’re inspired by transparency, driven to make an impact, and eager to help foster community—we’d love to have you join us.
How you’ll have an impact at Paula’s Choice:
We are seeking a Technical Project Manager (TPM) with a strong blend of program leadership, business systems analysis, and financial acumen to drive complex, global technology initiatives. You’ll lead cross-functional programs spanning the enterprise technology stack. These could include customer-facing ecommerce technology, back-end ERP and supply chain applications, data and analytics, and infrastructure initiatives across multiple regions and business entities.As a TPM, you’ll be the connective tissue between engineering, product, operations, and business teams—ensuring clarity, alignment, and momentum from strategy through execution.
This role is ideal for someone who thrives in a global environment, loves managing complexity, and excels at turning visionary ideas into scalable realities. You’ll help shape how millions of customers engage with our digital experience, optimize business and supply chain processes, and build data insights to accelerate decision-making.
As a Technical Project Manager, a typical day might include a mix of the following:
Program & Delivery Leadership
- Manage the end-to-end delivery of projects for various technologies used in our omni channel and manufacturing business.
- Partner with product owners, development managers, regional stakeholders, and vendors to develop program goals and objectives, success metrics, and clear action plans and milestones, ensuring alignment across teams.
- Develop program staffing plan to ensure successful and on-time delivery and collaborate on options for mitigating constraints.
Business Systems Analysis & Solution Architecture
- Depending upon the project, the TPM will either work closely with a Business Systems Analyst (BSA) or be responsible for gathering requirements and translating into clear functional and technical specifications.
- Collaborate closely with Solution Architects to review and validate system designs, ensuring alignment with global standards, scalability, and performance needs.
Vendor & Partner Management
- Manage vendor relationships across technical engagements, including SOW review, contract execution, and performance tracking.
- Partner with IT Leaders, Legal, and Finance on contract review and compliance alignment.
Financial Management
- Track and manage internal resources, external vendors, and overall program budgets, ensuring projects remain within scope and cost constraints.
- Provide regular financial reporting and variance analysis to leadership.
Risk, Communication, and Change Management
- Proactively identify and manage risks, dependencies, and roadblocks – developing mitigation plans to keep program on track.
- Develop and deliver clear, executive-level reporting on progress, risks, and strategic alignment.
- Contribute to the continuous improvement of global program management frameworks, tools, and best practices.
The Details:
- Location: We are based in Seattle, WA. While we prefer local candidates, we are flexible on location
- Hours: Typical business hours, flexibility required
- Physical requirements: Ability to handle both sitting and screen time for long periods of time
- Travel requirements: Minimal travel may be required for team meetings or events, up to 5%
What you’ll bring to the table:
- 7+ years of experience in Project or Program Management across a mix of customer-facing ecommerce technology, back-end ERP, supply chain applications, data and analytics, and infrastructure initiatives.
- Bachelor’s degree in Information Systems, Business, Computer Science, or a related field.
- Demonstrated experience managing technology programs across regions and business units.
- Technical Aptitude: Strong understanding of digital technologies and data-driven solutions (Shopify platform experience is a plus).
- Strong track record in vendor management, including managing contracts, SOWs, and deliverables.
- Experience with budget tracking, resource allocation, and financial reporting in a multi-vendor delivery model.
- Understanding of enterprise technology systems, such as Salesforce, Shopify, Klaviyo, Kustomer, NetSuite, Oracle Planning Cloud, Warehouse Management Systems, Transportation Management Systems and related infrastructure.
- Strong grasp of Agile, Scrum, and hybrid methodologies.
- Business requirements gathering and validation.
What can help you really stand out:
- PMP certification
- Excellent analytical and problem-solving skills with a business-first mindset.
- Highly effective communicator with the ability to influence stakeholders at all levels.
- Able to thrive in a fast-paced, ambiguous, and highly collaborative global environment.
Approximate Salary Range Based on Experience and Location:
$145,000 - $150,000 USD/annually
#LI-NG1Paula’s Choice Skincare determines the pay for positions using local, national, and industry-specific survey data. We evaluate external and internal equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.For new hires, we strive to make competitive offers allowing the new employee room for future growth.
The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan.Paula’s Choice Skincare is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law. We are committed to create a workplace that is inclusive of all.
Where everyone feels empowered to bring their full authentic self to work. Please note:At any time, with or without notice, Paula’s Choice reserves the right to add/delete/change the position’s requirements.If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at careers@paulaschoice.com. This email is intended for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.We take your privacy seriously.
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