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Administrative Assistant

LocationDetroit, Michigan, United States
TypeOnsite

Position Title:


Administrative Assistant


FLSA Classification:


Non-Exempt


Location:


Central Office


Position Type: 


Full Time


Reports to: 


Chief of Staff


EEOC Classification: 


Administrative Support Worker


Summary: 


The Administrative Assistant supports the administrative Leadership at NSO, handling tasks such managing calendars, coordinating meetings, answering phones and other clerical duties.  

Responsibilities: 


  • Managing calendars for C-Suite/Senior Leadership and coordinating meetings      
  • Clerical duties such as:  answering phones, filing, preparing documents and correspondence, checking voice mails daily and answering emails frequently, office supply ordering, etc. 
  • Process daily incoming mail and distribution
  • Maintenance of copy rooms and equipment as well as postage machines at Central office
  • Coordinate and manage conference room scheduling
  • Assist with preparing reports and data entry tasks
  • Preparing and reconciling monthly expense reports and petty cash reconciliation
  • Process of invoices for payment
  • Preparing meeting agendas, attending meetings and accurately recording minutes within specified timeframe.
  • Assist with supporting company events, and meetings
  • Coverage of the front reception area as assigned ensuring that all staff and visitors sign in when entering building.
  • Work effectively and efficiently in MS Office, particularly Word, Excel and PowerPoint
  • Complies with and adheres to department and NSO policies and procedures.  
  • Adheres to established quality and performance improvement standards.  
  • Works effectively with others to accomplish goals/resolve problems.  
  • Organizes work well and uses time effectively.
  • Maintains consistent work attendance.  
  • Does not disrupt operations by being habitually tardy or absent; works as scheduled.
  • Professionally represents NSO and promotes NSO mission and vision statements.  
  • Promotes a harmonious work environment.
  • Demonstrates expertise in his/her functional area, leveraging unique core of knowledge and skills to achieve results.      
  • Ensures consumer satisfaction through process of monitoring, improving, and delivering excellence in program services.
  • Is open to new approaches and takes steps to increase knowledge, skills and abilities, both from within and outside NSO.
  • Complies with contractual and regulatory requirements, as needed.  
  • Fosters commitment, team spirit, pride and trust.   
  • Possesses good work ethic, drive, energy, and persistence to achieve goals. Takes accountability for job responsibilities. 
  • Able to anticipate and bring about change when needed.
  • Able to work and handle confidential information 
  • Performs other duties as assigned.  

Candidate Requirements:


  • GED or high school diploma required
  • 3 years of office experience
  • Bachelor's degree preferred
  • Proficient in computer software applications
  • Familiarity with standard office equipment
  • Excellent organizational and interpersonal skills
  • Good written and verbal skills
  • Good bookkeeping skills and ability to multitask.
  • Ability to create, maintain and retrieve files: ability to work independently and/or with a team.

Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities. 

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