Hiring Range:
The hiring range for this position is
$25 - $30/per hour.
This is the pay scale range Caltrol reasonably expects to pay for this position at the time of this posting. The base pay actually offered will take into account internal equity and may vary based on geographic region, skills, qualifications, and experience of the candidate, along with the requirements of the position.
What you'll be doing:
- Provide excellent customer service to Caltrol’s customers and vendors by entering and maintaining orders.
- Gather information, assist with quotations, expedite orders, and follow up proactively with customers.
- Assist in the preparation of customer documentation requirements. Consistently maintains technical competence with all aspects of Caltrol’s business systems relating to the processing of customer orders.
- Continuously improve knowledge of products and services offered by Caltrol.
- Provide Vibration Route Data collection.
- Study and perform vibration analysis on rotating machinery.
- Report findings directly to customers.
- Assist customers with problem resolution.
- Interact with customers to promote service contracts.
- Interact with customers, factory, and other Caltrol teams/departments to develop process improvement and increase customer satisfaction.
What we’re looking for:
- Strong mechanical background in industrial machinery.
- Valid Driver's License and a clean driving record.
- Strong customer service skills.
- Computer skills (MS Office and other PC products).
- Home-based high-speed internet with home office space.
- Ability to understand and safely use standard hand tools.
- Verbal and written skills to effectively communicate.
- Professional appearance and presentation while on-site at customer facilities.
- Emerson CSI is a plus.
- Additional PdM Technology Certifications are a plus.
- No vibration analysis training is required, but to obtain level 1 certification within one year (at the expense of Caltrol).
Why you'll love working for Caltrol:
Caltrol is recognized as a leading automation provider, including process control solutions, valves, instrumentation, and reliability. Caltrol takes great pride in the quality of our employees, products, and services we represent. Caltrol is an employee-owned company headquartered in Las Vegas with offices across four states (CA, AZ, HI) and one outside the U.S. As an owner, you will be part of an essential and meaningful organization. You’ll find the resources and opportunities to make significant contributions with prospects for career growth and satisfaction.
You will work in a team-driven culture with talented managers and inspiring coworkers to support you. Our employee-owners are the key to our success in building and maintaining customer relationships. We offer a competitive salary, a comprehensive benefits package, 401k with employer match, and more!
What we offer:
- A work culture that's not just inclusive, but downright celebratory of diversity
- Quarterly Profit Sharing plus Employee Stock Ownership (ESOP)
- Generous Paid-Time Off
- 12 Paid Holidays
- Medical, Dental, Vision – all effective 1st day of the month after your hire date
- HSA (with employer contribution) and FSA
- Comprehensive supplementary benefits with a dedicated benefits concierge service
- 24/7 virtual physical access – free and unlimited, for benefit-eligible employees
- Wellness Benefits, including gym and on-demand fitness discounts
- 401(k) with employer match - because your future is just as important as your present
- Employee Assistance Programs
- Company paid life insurance and buy-up options
- Company paid Short-Term Disability insurance
- Pet discount program
- Student loan repayment match program
- Tuition/education reimbursement
- Professional development opportunities because we believe in investing in greatness.
Work Environment/Travel:
- This employee will primarily work from a home office.
- Ability to travel daily to customer sites where environments will vary.
Physical Demands:
- Physical abilities include climbing ladders, climbing towers, working in confined spaces, working on elevated platforms, and lifting devices.
- When visiting customers, sites will be loud, may be warm in summer or cold in winter, and will include both indoor and outdoor sites.
- Must be able to lift 50 lbs.
Other Duties:
This job description/listing is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.Caltrol is deeply committed to creating a diverse and inclusive work environment where everyone is respected, treated fairly, and given equal opportunities to perform to their fullest potential. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
We believe that diversity and inclusion among our employees are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Reasonable accommodation is available for candidates with disabilities, ensuring they can effectively perform essential job functions. Visit our Careers PageFollow us on LinkedIn!Follow us on Glassdoor!Follow us on Indeed!
