HR Generalist, Canada

The HR Generalist is responsible for delivering day-to-day HR operations support for employees across Canada and global locations. This role manages end-to-end employee lifecycle transactions, ensures accurate HR data within UKG, and provides high-quality support to employees and managers. The ideal candidate is detail-oriented, tech-savvy, comfortable navigating international HR processes, and committed to delivering a seamless employee experience. This role is based in Montreal, Canada. 

Key Responsibilities: 

• Process all employee lifecycle events in UKG, including new hires, job and pay changes, transfers (domestic and international), terminations, and data updates
• Ensure timely, accurate, and compliant processing aligned with company policies and local employment regulations
• Partner with Payroll, IT, and HR Business Partners to maintain data integrity and system alignment
• Partner with Talent Acquisition to ensure smooth handoff from recruitment to onboarding, including managing background checks (through HireRight or similar platforms) and tracking the process to ensure Day 1 readiness
• Facilitate new hire orientation and ensure all onboarding documentation, system access, and benefits enrollment are completed
• Maintain accurate employee data and conduct regular audits to ensure compliance and data quality
• Support system updates, user acceptance testing, and enhancements in partnership with HRIS and IT team
• Generate recurring HR reports (headcount, turnover, tenure, etc.) and provide insights to HR leadership
• Act as the first line of support for HR-related inquiries, including benefits, policies, system navigation, employee records, and HRIS-related issues
• Maintain complete and compliant employee records in accordance with Canadian privacy laws, GDPR, and other applicable global regulations and support audits for work authorizations, visas, and employment eligibility
• Contribute to compliance reporting across multiple regions
• Support HRBPs and HR leadership with organizational changes, data analysis, and reporting needs
• Assist in HR processes such as performance reviews, compensation cycles, engagement initiatives, and HR communications
• Contribute to continuous improvement initiatives, helping to simplify, automate, and standardize HR processes
• Track HR process metrics (onboarding completion, data accuracy, SLAs)
• Provide Tier 1 benefits administration support and vendor coordination
• Support HR audits and compliance reporting (e.g., I-9, E-Verify, or international equivalents)
• Assist with international mobility processes (visas, transfers, relocations)

Basic Qualifications: 

• 3+ years of HR Generalist or HR Operations experience, preferably in a multi-region environment
• Hands-on experience with UKG or a comparable HRIS platform
• Experience with HireRight or similar background screening systems
• Strong understanding of HR practices and compliance within Canada and global regions (EMEA, APAC, LATAM an asset)
• Excellent attention to detail, accuracy, and data integrity
• Strong communication and interpersonal skills
• Ability to prioritize and manage multiple tasks independently

Preferred Qualifications: 

• Experience working with U.S. HR operations, employment practices, or compliance processes
• Experience supporting international employee populations or global mobility
• Pilot or aviation enthusiast 

About Jeppesen ForeFlight: