🌱 Operations Strategy Manager Opportunity (Hybrid: 3 days in office)
Position Overview
At Green House, we don’t just support brands—we help them flourish. 🌿 We’re seeking an Operations Strategy Manager to bolster our internal engine and ensure our creative and strategic work delivers with precision. If you’re passionate about agency operations, strategic process improvement, and driving change across teams, this role is for you. You’ll lead operational transformation, keep teams aligned, and build systems that elevate how we deliver. Ready to help Green House grow stronger from within? Dive in below.
What You’ll Do
- Analyze existing operational processes, identify gaps, and lead standardization, templating, and automation efforts across business units.
- Build buy‑in for change: collaborate with leaders who may view process as constraint and convert stakeholders into champions.
- Define vendor and tool strategies—selecting, coordinating, and integrating tech ecosystems (e.g., SharePoint, ERP) in an 80% standardized / 20% vertical‑nuance model.
- Develop project plans for tech roll‑outs and operational initiatives; monitor progress, anticipate risks, and implement mitigation strategies.
- Partner with operations, finance, HR, and business units to integrate workflows, resource allocation, and KPIs.
- Create dashboards and performance metrics showing adoption, operational health, and continuous improvement insights.
- Facilitate cross‑functional workshops and training sessions to support change management, process integration, and system adoption.
- Stay current on industry best practices for operations strategy, agency workflow optimization, and tech deployment.
Qualifications
- Bachelor’s degree in Business, Operations Management, or related field (Master’s preferred).
- 5+ years of experience in operations strategy, change management, or process optimization—marketing agency or service‑based environment strongly preferred.
- Demonstrated success managing operational transformation, tool/tech roll‑outs, vendor ecosystems, and process standardization in multi‑vertical organizations.
- Excellent communication and stakeholder‑management skills with proven ability to influence senior leadership and cross‑functional teams.
- Strong analytical, project‑management, and problem‑solving skills; ability to build strategic plans and lead execution.
- Comfortable working in dynamic, fast‑paced environments where operations enable creativity and growth.
Salary
- $100,000 – $120,000 (commensurate with experience) + bonus opportunity
Perks & Benefits
- Location: Miami, FL (Hybrid: 3 days per week in office)
- Schedule: Regular business hours, M–F
- Unlimited Paid Time Off – balance high performance with rest and recharge
- Comprehensive Health, Dental & Vision – plus wellness perks
- Professional Growth – exposure to client strategy, financial leadership, and agency operations
- Creative Culture – a collaborative, diverse, and people-first environment
✨Why Join Green House?✨
At Green House, we thrive on innovation and collaboration, bringing our core values to every project:
- DARING: We push boundaries, embrace challenges, and build creative confidence.
- ROOTED: We deliver tangible results with authenticity and attention to detail.
- INNOVATIVE: We constantly explore, question, and evolve to grow personally and professionally.
- AGILE: We adapt to the ever-changing needs of our business, clients, and trends.
Green House is strongly committed to creating a diverse, equitable, and inclusive workplace environment. We’re an equal opportunity employer—we’ll consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
