Client Success Specialist

Hello, Client Success Specialist!

Some key responsibilities are...

• Provide necessary support and coordination to the Client Success team
• Architect client solutions grounded in clear performance expectations
• Serve as the primary point of contact for clients, proactively guiding them through Freeosk’s program development process and responding to their needs
• Act as liaison between internal teams (Sales, Consumer Experience, Operations, and Engineering) to effectively launch programs internally and ensure a successful execution

Your skills, background and experience include...

• Minimum 3 years of experience (in-store or digital marketing required)
• Ability to thrive under pressure and meet deadlines while multi-tasking
• Excellent communication and interpersonal skills
• Proactive self-starter willing to learn and grow with an ever-changing business
• Ability to assist with time-sensitive requests or issue escalations with all levels of internal and external management
• Proficient in Microsoft Office, Google Workspace, and JIRA applications
• Proficient in Salesforce or other CRM
• Bachelor’s Degree in a relevant field preferred
The salary range for this Client Success Specialist position is $50,000 to $65,0000 annually, depending on experience and skills. This range represents the minimum to maximum that Freeosk reasonably expects to pay for this position.

Our Benefits

• Competitive pay
• 401(k) Match Program
• Medical, Dental, Vision Insurance
• Work From Home Stipend
• Short Term and Long Term Disability
• Life Insurance
• Paid Time Off
• Volunteer Opportunities
• Summer Hours
• Parental Leave
• Tuition Reimbursement
• Sabbatical Program
• Professional Development
• Wellness Stipend
• Social events