Digital Project Manager

JOB SUMMARY

KEY RESPONSIBILITIES

• Work Planning & Scheduling: Work teams and leadership  to define project objectives, scope, and deliverables. Translate these into actionable periodic work plans that can be measured and tracked.
• Delivery Process Facilitation:  Coordinate the events required to plan and track creative work delivery (e.g. periodic planning, daily reviews) to ensure team members are productive and stay within the prescribed timeframes.
• Continuous Work Management: Oversee the effective execution of work using appropriate project management tools (e.g. Jira) ensuring effective workflow and accurate project tracking.
• Manage Work Blockers: Identify and remove impediments or blockers that hinder the team's progress, escalating issues when necessary.
• Agile and Traditional Methodology Implementation: Apply both agile and traditional project management methodologies as appropriate for each program or deliverable, ensuring flexibility and efficiency in delivery.
• Digital Asset Production Oversight: Manage the end-to-end production process for various digital assets, including written content, email campaigns, visual designs, and social media materials.
• Quality Assurance: Maintain quality control processes to ensure all deliverables meet company standards and client expectations.
• Resource Allocation and Scheduling: Effectively allocate team resources, manage workloads, and create realistic project timelines to meet deadlines and budget constraints.
• Stakeholder Communication: Facilitate clear communication between creative teams, program managers, and business development. Provide regular work progress, and other relevant data to provide visibility into team performance and project status
• Process Optimization: Continuously analyze and improve delivery processes to enhance efficiency and team productivity.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure smooth project execution.
• Track Work Against Expected Metrics: Track and report on key performance metrics, including project delivery timeliness, budget adherence, and team productivity

Required Skills and Experiences:

• Proven Experience: 5+ years of experience in project management, preferably in a creative or digital production environment.
• Project Management Expertise: Strong proficiency in both agile and traditional project management methodologies, relevant certifications a plus (e.g., PMP, PRINCE2, Scrum Master) preferred.
• Digital Production Knowledge: Solid understanding of digital asset production processes, including content creation, design, and multichannel distribution.
• Tool Proficiency: Advanced skills in using project management and collaboration tools.
• Leadership and Team Management: Demonstrated ability to coordinate work across functional teams, motivate team members, and foster a collaborative work environment.
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex information to diverse audiences.
• Problem-Solving Abilities: Strong analytical and critical thinking skills, with a proven track record of resolving project challenges and conflicts.
• Adaptability: Flexibility to work in a fast-paced, dynamic environment and ability to manage multiple projects simultaneously.
• Creative Acumen: Understanding of creative processes and the ability to provide constructive feedback on creative work.
• Passion for Entrepreneurship: A genuine interest in empowering small businesses and a commitment to creating value for entrepreneurs through education and community support.

Preferred Qualifications

• Familiarity with other project methodologies (e.g., Kanban, XP)
• Knowledge of traditional marketing delivery tools (e.g. Mailchimp, Salesforce Marketing Cloud, CMS, Analytics Tools, Graphic design tools)

Compensation

• Base salary of $100,000 to $140,000 
• Stock options

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