The Sr. Business Systems Analyst will be responsible for analyzing, designing, and optimizing business systems and processes to meet organizational needs. This role involves gathering and documenting business requirements, working closely with stakeholders, and implementing technology solutions that improve efficiency, performance, and productivity. The Sr. Business Systems Analyst will serve as a liaison among R&D, business units, and engineering teams, ensuring that the right systems, processes, and technologies are in place to meet both short-term and long-term business goals.
Key Responsibilities:
- Business Requirements Gathering: Work closely with business stakeholders to identify and document business requirements, pain points, and system needs. Translate these requirements into functional specifications.
- System Analysis & Design: Analyze and assess current business systems and processes to identify opportunities for improvement. Design technology solutions and business process changes that drive operational efficiency.
- Solution Implementation: Collaborate with R&D and engineering teams to implement software applications, upgrades, and system integrations. Ensure that all systems and processes are properly tested and meet user requirements.
- Cross-Functional Collaboration: Act as a liaison among R&D, business units and engineering teams, ensuring that the system solutions align with both business needs and technical capabilities. Facilitate communication between technical teams and business users.
- System Optimization: Continuously monitor system performance and work with stakeholders to optimize processes, improve user experience, and ensure systems are scalable and efficient.
- Change Management: Lead change management efforts related to new systems and processes, ensuring that end-users are trained, supported, and prepared for the transition.
- Data Analysis & Reporting: Analyze business data and key performance indicators (KPIs) to provide insights and recommendations for improving system performance. Develop reports and dashboards to support decision-making.
- Documentation & Training: Create and maintain comprehensive documentation for business systems, processes, and technical requirements. Develop training materials and deliver training sessions to ensure system users understand how to leverage the tools effectively.
- Vendor Management: Evaluate and manage relationships with third-party vendors and external consultants, ensuring that their solutions meet business requirements and deliver expected results.
- Continuous Improvement: Stay current with industry trends, best practices, and emerging technologies. Proactively identify opportunities for system enhancements or new technologies to support business growth.
Qualifications:
- Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. Master's degree or relevant certifications (e.g., CBAP, Six Sigma) are a plus.
- Experience:
- 5+ years of experience as a Business Systems Analyst, with a strong understanding of business processes, system design, and engineering solutions.
- Proven experience in requirements gathering, business process analysis, and system implementation.
- Experience in analyzing and optimizing business systems in various environments, such as ERP, CRM, and other enterprise applications.
- Skills:
- Strong analytical and problem-solving skills, with the ability to assess complex systems and develop practical solutions.
- Expertise in documenting and translating business requirements into functional specifications and technical solutions.
- Experience with system design, process optimization, and performance improvement initiatives.
- Experience with project management tool sets (e.g., Jira, Confluence)
- Strong knowledge of software development methodologies (e.g., Agile, Waterfall) and project management practices.
- Proficiency in business analysis tools, databases, and data analysis tools (e.g., Excel, SQL, Power BI).
- Excellent communication skills, with the ability to present technical concepts to non-technical stakeholders and collaborate effectively with cross-functional teams.
Preferred Qualifications:
- Certification in Business Analysis (e.g., CBAP, PMI-PBA).
- Experience with data/Bioinformatics platforms (e.g. Databricks, DNAnexus)
- Familiarity with data integration tools and platforms (e.g., middleware, ETL processes).
- Knowledge of cloud technologies and platforms (e.g., AWS, Azure).
- Experience with automation tools and business process management software.
- Familiarity with software testing methodologies and quality assurance processes.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Frequently required to sit
- Frequently required to stand
- Frequently required to utilize hand and finger dexterity
- Frequently required to talk or hear
- Frequently required to utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
- Occasionally exposed to bloodborne and airborne pathogens or infectious materials
EEO Statement:
Baylor Genetics is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender identity, veteran status, disability, genetic information, pregnancy, childbirth, or related medical conditions, or any other status protected under applicable federal, state, or local law.
