The Opportunity:
The Organizational Change Manager will play a key role in ensuring the success of Euna Solutions’ Enterprise Customer Programs (ECP) implementations. This is a new role at Euna and offers a unique opportunity to influence the development of an Organizational Change Management (OCM) strategy across a wide range of projects, with potential to impact teams and initiatives across the company. The position is responsible for developing and executing OCM strategies that enable state agencies and large public sector customers to adopt new grant management systems effectively.
The role will support ECP project teams and customer stakeholders in managing the people side of change, including business processes, system adoption, and cultural transformation.Key Responsibilities:
- Develop and implement change management strategies and plans that drive adoption and minimize resistance for ECP projects.
- Partner with state agencies and internal project teams to identify stakeholder impacts, readiness levels, and communication needs.
- Design and deliver clear, audience-appropriate communication materials to ensure transparency and alignment with public sector values of accountability and trust.
- Create and execute stakeholder engagement strategies, including executive briefings, workshops, and user feedback sessions.
- Collaborate on training and adoption approaches and materials that enable agency staff to transition smoothly to new systems and processes.
- Track adoption metrics and provide regular reports on readiness, engagement, and user confidence.
- Identify risks and resistance points; propose actionable solutions to overcome adoption challenges.
- Serve as a trusted advisor to agency leadership on effective change practices throughout multi-year implementation projects.
- Enhance the existing OCM foundation to create a consistent, scalable OCM framework tailored for ECP needs.
- Establish standards, templates, and processes that can be applied across a wide range of state agency customers to ensure consistency in communication, training, and adoption practices.
Minimum Qualifications:
- 5 years of experience in organizational change management, business transformation, or related roles.
- Strong understanding of change management methodologies (e.g., Prosci, ADKAR, Kotter) and their application in large-scale programs.
- Demonstrated experience supporting enterprise software or SaaS implementations.
- Excellent written and verbal communication skills, with ability to tailor messaging for state agency executives, project teams, and end-users.
- Strong facilitation and relationship-building skills, with the ability to influence stakeholders at all levels.
- Proven ability to manage multiple priorities and deliver practical results under complex project conditions.
- Bachelor’s degree in business administration, organizational development, communications, or related field.
Preferred Qualifications
- Change management certification (CCMP, Prosci or equivalent).
- Experience working directly with state agencies or large public sector organizations.
- Familiarity with grant management processes and compliance considerations.
Knowledge, Skills, and Abilities
- Knowledge of organizational change management methodologies such as Prosci/ADKAR, and experience applying them to enterprise SaaS implementations.
- Strong communication skills with ability to prepare executive-ready presentations and simplify complex concepts for non-technical audiences.
- Skilled in stakeholder engagement, facilitation, and building trust across all organizational levels.
- Proficiency with project management and collaboration tools (e.g., Smartsheet, MS Project, Jira, Teams, SharePoint).
- Ability to design and deliver project artifacts and adoption support tailored for diverse user groups.
- Strong analytical skills with ability to track, measure, and report on readiness and adoption metrics.
- Demonstrated adaptability in managing shifting priorities and varied organizational cultures.
- Ability to create scalable frameworks, templates, and standards for consistent OCM delivery across customers.
Location:This position will be hybrid working 3 days/week in our Atlanta or Oakville office.What It's Like to Work at Euna Solutions At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement. Here are some of the perks that Euna employees enjoy: 💵 Competitive wages We pay competitive wages and salaries, and we only expect an honest 40-hour week for it. 🧘♀️ Wellness days What’s better than a long weekend? An extra-long weekend! Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love. 🙌 Community Engagement Committee At Euna, we know how important it is to give back.
Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills. 🕰 Flexible work dayWe understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in. 💰 Benefits Ask us for a copy of our health and dental benefits! 🎉 Culture committee Celebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun. About Euna SolutionsEuna Solutions® is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration.
Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technology’s GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more, visitwww.eunasolutions.com.Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Page: https://www.linkedin.com/company/eunasolutions/We believe in embracing new perspectives and optimizing impact.
If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.For any inquiries or requests regarding accessibility at Euna Solutions, please email recruiting@eunasolutions.com or call our office at 1.877.707.7755.
Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.
