SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com
Our Inside Sales - Customer Service Representatives support and develop relationships with our customers and sales teams. You'll provide the highest degree of customer service and respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance. This position should work with a high attention to detail, sense of urgency, excellent organization skills, and a positive demeanor.
What You'll Do:
Support customers and outside sales teamPrioritize and manage multiple requests in a fast paced environmentProactively anticipate customer's and managers needsField 50-100+ emails dailyEffectively communicate via email/phoneProficient in Microsoft Office
Why You'll Love Working for Us:
Industry competitive compensation planMedical, dental and 401(k)We also offer tuition reimbursement and training opportunities for talented people with a desire to learn and grow!
What We Need from You:
2+ years of experience and/or a 2-year Associates or Technical degreeExposure to customer service, sales and/or purchasing (ideally in a manufacturing or distribution environment) preferredProficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programsWorking experience with Trend is a plusStrong analytical, mathematical, and mechanical aptitudeWe are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify.
If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy PolicyWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment.
Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.Apply for this job
