Solutions Architect at Safety Net

About Us

Thrive is an innovative technology solutions provider focused on Cyber Security, Microsoft/Office 365, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at ‘a job’ but rather look to develop valuable skills that ignite their passion and lead to a CAREER.

If you’re attracted to a work hard, play hard environment and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE!

Position Overview

The Solutions Architect is a key member of the new client acquisition team and assists the Thrive Sales organization in driving new revenue opportunities through direct interaction with prospective clients to identify their business and technical challenges, and build consultative, solution-based designs and proposals.

Responsibilities

Partner with the Thrive Sales team and lead technical presales discussion and activities with prospective Thrive clients. Acting as the Technical and Trusted Advisor, the Solutions Architect will help identify client business and technical needs and propose solutions with the appropriate Thrive products and services
Provide subject matter expertise and guidance related to Private, Public, and Hybrid Cloud, Cyber Security, Disaster Recovery, networking, and IT management to the Thrive Sales team and to prospective clients
Create technical documentation, diagrams, client facing technical presentations, Statements of Work, and provide technical responses for RFP/RFI’s
Participate in customer-focused seminars, tradeshows, events, presentations, technology roadmap reviews and training
Stay up to date on emerging technologies and products, including attaining certifications and participation in vendor/industry training events as appropriate
Interface with internal teams, providing input to constantly improve our products and services that add value for our clients
Provide ongoing product and technology training to the Thrive direct sales organization and channel partners

Qualifications

Experience working at a Managed/Cloud Service Provider in a Solutions Architect or comparable role, collaborating with clients, and working alongside the sales team
5+ years’ experience with the design and implementation of a broad range of infrastructure solutions, such as:
Microsoft 365
Cyber Security Solutions (MDR/EDR/Vulnerability Scanning/Etc.)
VMware/Hyper-V
Windows / Linux
Hybrid Cloud Services (Private, Azure, AWS, Google, etc.)
Networking
Disaster Recovery
Backup Solutions
Excellent communication skills and customer service skills
Ability to articulate technical information and convey to a broad audience

This role will be based from our Singapore office 3 days per week

Life at Safety Net

Safety Net is an award-winning IT services firm dedicated to helping great companies run even better. We support businesses throughout Michigan from our offices in Traverse City and Farmington Hills, and have been since 2003. With a focus on security and excellence, we strive to be a strategic business partner to those we support.

Our specialty is Your Net managed services -- everything that organizations need for IT security and reliability. Your Net is an ideal fit for organizations with strong security and compliance needs, such as banks and credit unions, healthcare providers, retail organizations, manufacturers, and more.

There are plenty of IT providers offering managed services with 24/7 IT support. Safety Net's people, process and tools are what differentiates us.

â€¢ Our friendly, highly trained staff is comprised of small teams, organized and specialized by client industry. Safety Net's rigorous hiring process attracts some of the best IT talent in Michigan. We work hard to take great care of our staff so they can take great care of our clients.

â€¢ Every process at Safety Net is playbooked, on a checklist, and/or scripted to exacting standards. We've spent years honing these processes and we're constantly improving them with client feedback.

â€¢ Most managed service providers (MSPs) offer some form of 24/7 remote monitoring of clients' IT systems. Very few invest in perfecting the tools and diligently updating them like we do! Safety Net has staff positions dedicated to auditing and maintaining these systems.

These are just a few of the ways that Safety Net works to keep our clients' businesses and IT environments running smoothly and better protected.

Ready to experience great IT with a great MSP? Get in touch with us today.