Client Services Coordinator at Dealer eProcess

This position qualifies for bonus.

DEP is looking for a motivated, experienced, full-time, team-oriented Account Executive ( Client Services Coordinator) with exceptional written and verbal communication skills and strong analytical abilities. Experience in the automotive industry is a plus!Responsibilities:

Maintaining and building client relationships
Provide professional support to enhance the customers’ experience
Train/Educate clients on Dealer eProcess products
Staying on top of industry trends
Conduct dealer training
Work closely with various departments to ensure dealer satisfaction
Remain in frequent contact with the clients in your responsibility to understand their needs

Required Skills:

Excellent presentation, communication, and customer service skills
Must be organized, detail-oriented, and punctual
Ability to manage multiple accounts
The ability to remain cool under pressure
Proficiency with Microsoft Office Suite and Google Suite

Employee Benefits (after waiting period):

Medical, Dental, Vision
401K with company match
10 Paid Holidays
PTO and Vacation time off
Paid Paternal Leave

DEP’S TOP 5:

Great benefits
Collaborative company culture
Numerous areas for growth
Engaging work environment
In-person company/team events

Life at Dealer eProcess

Located in the Western suburbs of Chicago, Dealer eProcess is a full service digital partner, with over 1,600 dealer groups across the United States, Canada, and Holland. Founded in 2006, Dealer eProcess upholds a service-first culture mentality. As a leading digital partner, Dealer eProcess has won numerous awards for outstanding customer service, websites, and digital marketing, including DrivingSales.com, AWA (Automotive Website Awards), and more. Dealer eProcess has the answer every dealership is looking for. We use the latest in website design technologies and trends, and mix it together with years of website conversion data to create the most stunning and effective websites for our dealers. As a Google Premier and Bing Select Partner, Dealer eProcess has the ONLY system in the industry that can tell dealerships how many vehicles their digital marketing dollars have sold. We assist on streamlining a dealerships' business. With a full suite of digital products and services including live chat, a trade-in tool, parts catalog, call tracking, service schedule, conquest tool, credit application, and more, Dealer eProcess is not just your typical website vendor.

Thrive Here & What We Value

Uncapped Commission Plan

RealWorld Training by Director of Amazon Advertising

Team Approach to Support Efforts

Comfortable Acting as a Trusted Advisor to Clients

Highly Motivated and SelfMotivated Personality

AwardWinning Company Recognized within the Automotive Industry

Collaborative Culture

Engaging Work Environment

InPerson Company/Team Events

Benefits include salary, plus uncapped commission, medical, dental, and vision benefits, 401k w/ match, PTO and Vacation, and Paid Maternity and Paternity Leave

Client Services Coordinator

Life at Dealer eProcess

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