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Member Services Representative

LocationUnited States
TypeOnsite

Member Services Representative - Contract


Join Our Professional Association client as a Member Services Representative for a contract role that starts asap through until the end of December with a potential extension into 2026!

Location: Vancouver West SideHours: 9am-5pm Monday – FridayContract Starts: Asap – End of December possible extension into 2026Pay: $26.00 per hour plus vacation pay


Are you passionate about delivering exceptional service and creating meaningful member experiences? Do you enjoy connecting with people, solving problems, and being part of a team that values collaboration and professionalism? If so, we’d love to have you join our team!Our Professional Services Client is dedicated to supporting and advancing their members, professionals who make a difference in their field every day. As a Member Services Representative, you’ll be the friendly voice and helpful contact who ensures our members receive timely, accurate, and professional support.

What You’ll Do


  • Serve as the first point of contact for members, primarily over the phone, and also via email and in person.
  • Provide information and assistance related to membership, Professional Development Program registration, event ticketing, and retail sales.
  • Ensure all member interactions are handled efficiently, accurately, and with exceptional and professional service.
  • Collaborate closely with team members to maintain smooth and responsive front-line operations.
  • General Administrative Assistant duties

Who You Are


  • You’re enthusiastic, personable, and committed to outstanding customer service.
  • You are adaptable, flexible and pro-active and have strong administrate skills
  • You thrive on solving problems and ensuring members feel valued and supported.
  • You communicate clearly and professionally — both verbally and in writing.
  • You enjoy being part of a collaborative, purpose-driven team.

What You Bring


  • Minimum 2 years of experience in a customer service or office environment.
  • Proficiency in Microsoft Office programs (Word, Excel, Outlook).
  • Proven administrative and data entry skills and excellent attention to detail.
  • Excellent command of the English language, both spoken and written.

Why You’ll Love Working With This Professional Association


  • Be part of a respected professional association that makes a positive impact in its industry.
  • Work in a supportive, collaborative environment that values respect, integrity, and teamwork.
  • Gain opportunities for professional growth and development.
  • Contribute to a meaningful mission — supporting members who advance professional excellence every day.

If you’re someone who enjoys providing service that exceeds expectations and takes pride in representing a professional community, we’d love to hear from you!

Apply today and help our client continue delivering exceptional value to their members!



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