Accounts Receivable Specialist

Responsibilities

• Investigate and resolve payment discrepancies and disputes in a professional manner.
• Develop and implement collection strategies to improve debt recovery rates.
• Negotiate payment arrangements with clients experiencing financial difficulties.
• Maintain accurate and up-to-date records of collections activities and client communications.
• Analyze aging reports and identify accounts requiring escalated collections efforts.
• Collaborate with sales and customer service teams to address client concerns and facilitate timely payments.
• Provide regular updates on collection activities and results to management.
• Other duties as assigned

Education & Skill Requirements

• Bachelor's degree in finance, accounting, or a related field.
• Proven experience in collections, and experience in High Radius and NetSuite.
• Strong negotiation and problem-solving skills.
• Knowledge of debt recovery regulations and practices.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive situations with tact and professionalism.
• Detail-oriented with a focus on maintaining accurate records.

Core Values

• Courage: We are brave. We approach first attempts with prowess, pioneer efforts to spark change, and rise to meet challenges without fear of failure.
• Ownership: We say it. We do it. We take ownership of our words, choices, and results because accuracy and accountability help create flourishing futures.
• Passion: We are driven. We are motivated by the pursuit of our mission – continuously learning and persevering toward improved experiences and better futures for all.
• Empathy: We listen to and seek to understand the people we serve – educators, students, vendors and each other.