Who We Are
Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion. We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services.
While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.
What We're Looking For
Cross River’s Compliance team makes sure that our business is always consistent with current regulations, and as Fraud Analyst, you play an important role.The successful candidate will have an understanding of financial crimes, fraud prevention, and investigations best practices and will manage potential loss investigations by working with customers, partners, and authorities to mitigate loss. The Fraud Analyst will assist in the development and implementation of industry best practices to mitigate losses, enhance preventive measures, recover funds, and ensure strong levels of controls.The Compliance team cares about results, not activity, and we have fun doing it.
If you like challenging problems, are analytical, and a great team player—we want to hear from you!
Responsibilities:
- Review and assess alerts generated by the fraud transaction monitoring platform to identify potentially suspicious activities.
- Review alerts/cases by analyzing transactional data, loan documentation, customer profiles and behavioral patterns to determine which alerts/cases require escalation or closure.
- Conduct independent investigations into suspected illegal, fraudulent, or unusual activity involving financial accounts, customers, and associates.
- Consult with peer institutions, partners, and/or law enforcement agencies when required.
- Manage multiple alerts/cases/investigations simultaneously and provide formal reporting.
- Prepare case files to adequately document investigations performed with supporting evidence for all forensic findings.
- Prepare clear, comprehensive and cohesive investigative reports and memorandum in a timely manner.
- Interface and build effective relationships with various levels of the organization, including Senior Management, as well as legal counsel, and law enforcement as required.
- Provide guidance and assistance to fellow associates when needed.
- Assist department management by ensuring department activities are compliant and efficient.
- Provide relevant training and guidance to bank associates of all levels and job functions.
Qualifications:
- Demonstrated prior fraud investigation experience and skills, including the ability to develop an investigation approach/strategy, obtain and analyze evidence, draw relevant conclusions, and recommend control enhancements.
- Experienced in writing and filing Suspicious Activity Reports (SAR).
- Ability to interact, influence, negotiate and challenge management when necessary.
- Demonstrated ability to work independently and complete cases/projects in a timely manner in a fast-paced and changing environment.
- Strong analytical, problem-solving, and decision-making skills.
Minimum Qualifications:
- 5 years of risk management/fraud experience within financial services, banking, fintech, or crypto; or, a Bachelor’s Degree with 3 years of related banking experience.
- Working knowledge of research methodology of fraud and financial crime activities.
- Knowledge of fraud detection, prevention, authentication strategies and techniques.
- Ability to handle a variety of tasks simultaneously and prioritize accordingly.
- Ability to effectively communicate with stakeholders and across business units to resolve risk and fraud issues.
- Strong organizational and communication skills, ability to work independently.
Preferred Qualifications:
- Professional certifications such as CAMS, CFCS, CFE, etc.
#LI-JJ1 #LI-Hybrid #LI-OnsiteSalary Range: $80,000.00 - $90,000.00Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided.
We will only contact you with job related information.
