Why We're Here:
At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it most—wherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers don’t accept it.
Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all.
Overview
We are presently in search of a full-time Clinical Specialist to become a part of our team. This position is entirely remote and open to candidates from any location. The full-time work hours are scheduled from Monday to Friday, 9 am to 6 pm, with a one-hour lunch break.
Responsibilities
- Utilize motivational interviewing techniques to explore and resolve ambivalence regarding engaging in services
- Complete all paperwork, referrals, and case notes in an accurate and timely manner.
- Facilitate linkage to internal and external services/resources
- Actively and accurately match patient with internal service providers and facilitate scheduling
- Work with patients to resolve barriers to services
- Complete outbound calls to provide additional support to at-risk patients to support attendance to initial therapy appointment
- Assess for lethality and clinically escalate when necessary to ensure safety and well-being of patients.
- Cover clinical escalation while Lead Clinical Specialist is on lunch and/or on PTO
- Work collaboratively with peer support team to identify patients who need additional support
Skill Requirements
- Very strong at direct patient contact at volume, communicating status and issues to managers, and executing steps and written records and actions on time
- Your accuracy and speed is a strong match to an extremely high volume, deadline oriented, fast paced role.
- Working knowledge of DSM 5 nomenclature
- Ability to provide Crisis intervention/stabilization and verbal de-escalation
- Ability to work independently and on a team
- Strong communication skills
- Ability to manage multiple projects simultaneously
- Resourceful, a good problem solver and organized
- Deadline oriented
- Able to utilize clinical judgment to make decisions
Qualifications
- Highly motivated, results-driven
- History of accuracy, volume processing and meeting deadlines
- Bachelor’s degree from an accredited university or college with a major in counseling, social work, psychology, nursing, rehabilitation, special education, health education, or a related human services field; master degree preferred
- Fluency in English, Spanish (preferred); proficiency in other languages a plus:
- Utilize motivational interviewing techniques to explore and resolve ambivalence regarding engaging in services
- Complete all paperwork, referrals, and case notes in an accurate and timely manner.
- Facilitate linkage to internal and external services/resources
- Actively and accurately match patient with internal service providers and facilitate scheduling
- Work with patients to resolve barriers to services
- Complete outbound calls to provide additional support to at-risk patients to support attendance to initial therapy appointment
- Assess for lethality and clinically escalate when necessary to ensure safety and well-being of patients.
- Cover clinical escalation while Lead Clinical Specialist is on lunch and/or on PTO
- Work collaboratively with peer support team to identify patients who need additional support
Brave Health is very proud of our diverse team who cares for a diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience to apply.
