Life at MX
We are driven by our moral imperative to advance mankind - and it all starts with our people, product and purpose. We always carry a deep sense of drive and passion with us. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow, MX is the right place for you.Come build with us and be part of an award-winning company that’s helping create meaningful and lasting change in the financial industry.
Job Summary
As a Product Analyst you’ll partner with colleagues from the Product and analytic teams to complete a variety of computational activities, including analyzing customer journey and end-user metrics, data mining exercises, data stratification and quality control, and dashboard and KPI development. Your work will inform new product development and help us understand how to maximize our product portfolio’s marketplace effectiveness. As a talented “data wrangler”, you’ll leverage your analytic skills to discover new correlations and predictive relationships using MX’s expanding, world-class data asset.
Eager to learn, you’ll also look for ways to enhance your analytic toolbox through side-by-side training and self-directed study. The ability to interpret and communicate analytic results will be important for success, as will patience in the face of analytic uncertainty. Your computational background, collaborative spirit, and hands-on approach to solving problems will mark you as an ideal candidate for this role.
Job Duties
- Work with colleagues from the product and analytic functions to design customer and procedural metrics, complete operational and segmentation analyses, predict end-user behavior, and make data-driven recommendations about product features
- Evaluate product performance, effectiveness (including versus industry peers), customer value propositions, and collect customer feedback
- Write scripts to support hypothesis-based and theory-free data mining projects (e.g., create new pattern recognition algorithms and find hidden relationships between features)
- Create new data assets, modeling features, and dashboards in service to MX’s product platform
- Monitor data platform system performance to identify and address challenges to data quality (e.g., accuracy, completeness, and reliability) and availability
- Lead data exploration work to generate insights on product effectiveness, institutional client results, and end-user (consumer) financial health
- Develop presentations and memoranda to communicate key messages and insights based on rigorous analyses
- Serve as a subject matter expert on analytical best practices and data visualization
Work Environment
At MX, we utilize a hybrid work model, which allows us to attract top talent, provide work-life balance, and increase productivity through collaboration. Our team members enjoy a balance of remote work and monthly in-person collaboration meetings. Travel expectations are about 15%, and the company covers travel expenses for remote employees. Local employees are encouraged to utilize in-office time on a weekly basis. Both local and remote employees can take advantage of our incredible office space with onside perks like company-paid meals, onsite massage therapist, golf simulator, and meditation room to name a few.
**Please note that this position does not accept sponsorship candidates at this time. Only US-based candidates who are authorized to work in the US without sponsorship, now or in the future, will be considered for this role.
At MX, we are a high-performance organization that thrives on trust and results. This role is based in Lehi, Utah, with flexibility for both in-office and remote work. We believe in empowering our team members to deliver exceptional outcomes while taking advantage of our incredible office space when it best supports their work. Our Utah office features onsite perks such as company-paid meals, massage therapists, a sports simulator, gym, mother’s lounge, and meditation room and meaningful interactions with amazing people.
We encourage team members to come together in the office to collaborate, kick off key projects, or strategize cross-functionally, fostering connection and innovation.MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics.
We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to hr@mx.com.
