Client Relations Manager – Front Desk + Patient Growth
Location:
Fishers, IN
Job Type:
Full-Time, On-Site
Pay: $55,000 – $67,000 per year
Schedule:
Monday–Friday schedule (standard business hours; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter)
Benefits:
Full and comprehensive benefits package
Join a Fast-Growing Men’s Health & Wellness Clinic
Ageless Men’s Health is a national leader in Testosterone Replacement Therapy (TRT) and personalized wellness services. With over 90 clinics and more than 1 million treatments administered, we’re redefining what it means to provide compassionate, evidence-based care for men’s health.We’re hiring a Client Relations Manager for our Fishers, IN clinic — someone who thrives in a patient-facing front desk role and is passionate about building relationships and growing the business.
What You’ll Do
As the first point of contact in the clinic, you’ll be responsible for:
Front Desk & Patient Coordination
- Greet and check in patients by name with warmth and professionalism
- Manage appointment scheduling, check-out, and payment collection
- Assist with insurance verification and documentation
- Follow up on unpaid balances and billing questions
Client Relationship & Retention
- Build strong relationships with patients to support return visits
- Conduct follow-ups to keep patients engaged in their treatment plans
- Maintain a high level of customer service and care
Sales & Community Outreach
- Respond to new patient leads from phone, web forms, and email
- Schedule consultations and convert leads into appointments
- Recommend additional products and services that support patient goals, when appropriate
- Attend local events (e.g., gyms, trade shows, wellness expos) to promote clinic services and generate new patient interest
What We’re Looking For
Must-Have Skills
- Excellent communication and people skills
- Experience in customer service, sales, or front-desk coordination
- Strong organization and attention to detail
- Comfortable discussing payments and insurance with professionalism
Bonus if You Have
- Experience in a medical office or wellness clinic
- Community outreach or event experience
- A personal interest in health, fitness, or wellness
Why You’ll Love Working Here
- Competitive salary: $55,000–$67,000 per year
- Full-time, Monday–Friday schedule (standard business hours; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter)
- Full benefits package: Medical, dental, and vision insurance
- Free select clinic services
- Paid time off + holidays
- Be part of a mission-driven, high-growth healthcare company
- Work in a positive, supportive, and energetic environment
Ready to Make a Difference?
Apply now and help patients feel their best — physically and mentally — while growing your career with a leading name in men’s health and wellness. You can also visit our website to learn more about our mission and services.#INDCRM
