Position: Assistant Community Manager for Cross Country Manor – Baltimore, MD
Role Overview
As the Assistant Community Manager, you will take the initiative to assist with day-to-day operations of this community with 288 apartment-homes. This position requires strong leadership skills to assist in the oversight of leasing and administrative activity for the community. Other responsibilities will include outreach marketing efforts, financial management, and resident satisfaction to increase profitability.Competitive pay rate + monthly and quarterly bonus + $500.00 per month Team Member Management Rent Discount for live-on (if desired) + paid training + health/dental/vision insurance + 401Kmatching + fun events
Most Important Responsibilities
- Assist with renewal process and delinquency management.
- Rent collections, final account statements, and evictions.
- Help manage all leasing and sales activity to achieve budgeted occupancy.
- Assist with coaching and developing the team in accordance with CRC policy and procedures.
- Report on weekly traffic trends to capture reasons for leasing and any objections, which will result in weekly pricing recommendations.
- Effectively manage Renter’s Insurance to remain in compliance with CRC policy and expectations.
- Address and resolve resident issues or escalate as necessary to the Senior Community Manager.
Most Important Qualifications
- 2-4 years of Multifamily exp required, ACM exp a plus.
- Willing and able to work some Saturdays (still enjoy 40 hour per week).
- Ability to support the Senior CM with assistance and office coverage at Brook View Apartments nearby.
- Strong leasing background and administrative skills.
- Exp with renewals, delinquency management and resident relations.
We own and operate all of our assets (10,000+ units in the portfolio) and invest in the long-term. With 65 years in business, we've been
Certified
a Top Workplace nationally and Top 10 Management Company Nationwide.
25 To 26 (USD) Hourly
