ROLE SUMMARY
The QA/QC Specialist will support the development and enforcement of company-wide quality systems to ensure compliance, consistency, and product integrity across all manufacturing, production, and supply chain operations. This role will partner closely with Operations, R&D, and external vendors to implement and uphold QA/QC protocols, manage Certificates of Analysis (COAs), and verify that all internal and external manufacturing partners meet company quality standards.This is a hands-on, detail-oriented position responsible for executing day-to-day quality functions and supporting the implementation of new QA/QC processes as the company scales.
The QA/QC Specialist will serve as the key point of contact for vendor quality documentation, product verification, and ongoing quality assurance initiatives.
KEY RESPONSIBILITIES
Quality Systems & Documentation
- Support the development and implementation of new QA/QC initiatives and quality metrics.
- Support development and rollout of standard operating procedures (SOPs), QC checklists, and QA forms.
- Assist in the implementation of a document control system for QA/QC processes.
Process & Compliance Oversight
- Partner with Operations, R&D, and Supply Chain to identify and close gaps in quality processes and documentation flow.
- Support quality checks on incoming raw materials, packaging, and finished goods, ensuring all materials meet internal and regulatory specifications.
- Enforce compliance of labeling, batch ID traceability, and packaging accuracy at both internal and vendor facilities.
- Support root-cause investigations and corrective/preventive action (CAPA) processes for deviations, complaints, or audit findings.
- Coordinate and execute product release checks to ensure all finished goods meet required standards before distribution.
Vendor & Cross-Functional Collaboration
- Manage and maintain all product Certificates of Analysis (COAs), ensuring each is reviewed, verified, and stored.
- Collaborate with vendors and co-manufacturers to ensure proper documentation (COAs, spec sheets, ingredient disclosures, etc.) is received and verified prior to production or shipment.
- Conduct periodic vendor quality reviews to ensure compliance with company QA expectations.
- Participate in quality audits and assist with follow-up corrective actions.
Continuous Improvement
- Identify process inefficiencies and propose data-driven improvements.
- Contribute to the design and execution of internal training and onboarding related to quality procedures.
QUALIFICATIONS
Required:
- 5+ years of experience in quality assurance, quality control, or compliance enforcement — preferably in manufacturing, food, beverage, or regulated consumer products (cannabis/hemp experience a plus).
- Excellent organizational skills with high attention to detail and documentation accuracy.
- Strong communication and collaboration skills; comfortable working cross-departmentally.
- Proficiency in Google Sheets and document management systems.
Preferred:
- Strong understanding of COA review, labeling verification, and basic laboratory or analytical testing concepts.
- Experience implementing or supporting QA systems in a startup or scaling environment.
- Familiarity with FDA/USDA labeling requirements or cGMP principles.
- Experience working with vendors and contract manufacturers.
